Senior Director, Visual Merchandising and Store Design

LVMH•New York, NY

11d•Onsite

About The Position

The Senior Director, Global Visual Merchandising & Store Design owns and evolves the global visual merchandising and store design frameworks for Fresh across all physical channels of distribution. This role defines brand standards, design systems, and governance models that ensure consistency, scalability, and relevance globally, while enabling strong regional and local execution

Requirements

12-15+ Years of Experience in a related field
Project Management Skills - Ability to lead multiple projects from initiation, through concept into execution
Leadership Skills - Ability to motivate and focus colleagues on goals and objectives
Analytical Skills - be able evaluate personal and departmental successes/failures and determine next steps on a given project
Experience with Branding Initiatives and Consumer Marketing Strategies
Knowledge in Department and Industry standards
Creative and Managerial agility
Adobe Suite (InDesign, Photoshop)
Microsoft Suite (Word, Excel)
Agile: Anticipate and champion change
Collaborative: Communicate and dream with others
Growth Minded: Seek opportunities that offer the chance to be a curious creator
Accountable: Take ownership of actions and responsibilities
A Strategic Thinker: Implement new ideas from data and insights to create the unexpected
Driven for Results: A relentless pursuit to achieve business objectives, drive revenue and contribute to organizational success

Responsibilities

Store and Fixture Design:Define and evolve global store design concepts, fixture systems, and visual standards across boutiques, shop-in-shops, and open-sell environments
Partner with external architects and design consultants to develop scalable retail concepts aligned with brand strategy
Provide clear design frameworks, guidelines, and brand codes to regional and local teams
Establish approval criteria and governance processes for floorplans and shop designs, ensuring brand consistency while enabling efficient regional execution
Campaign Launches:Define global visual merchandising strategies and launch frameworks in partnership with the Creative team responsible for campaign concepts
Translate campaign concepts into scalable global VM principles, directives, and playbooks for regional and local markets
Oversee the development of global VM guidelines and reference materials to support consistent and effective campaign implementation
Ensure alignment between visual merchandising frameworks, brand storytelling, and commercial objectives
Interior Merchandising & Brand Expression:Own global interior merchandising principles, including planogram logic, brand code evolution, and in-store storytelling
Ensure consistency of brand expression while allowing for appropriate regional adaptation
Guide the development of launch collateral and in-store graphics standards
Theatre, Hospitality & Special Activations:Define global approaches and principles for theatre, hospitality, and experiential moments
Establish global frameworks for pop-ups, special activations, and events across markets
Ensure high-visibility initiatives align with brand values, aesthetics, and commercial objectives through clear guidance and governance
Sephora & External Retail:Define global brand expression principles for the Sephora environment and other external retail partners
Partner with internal and external stakeholders to evolve visual presence within retailer constraints
Tools, Units & Production:Define global standards for top-of-counter units and merchandising tools
Partner with LVMH Beauty Merchandising and Purchasing teams on development and production frameworks
Regional & Local Market Launches:Lead and coordinate VMSD workstreams for local and regional market launches, including shop design, development, and buildout, in partnership with regional teams
Set up and vet local and regional vendors in architecture, millwork, construction, project management, and print.
Ensure regional launches are delivered in alignment with global brand standards and visual merchandising frameworks

Benefits

Training & Development and Culture
Fresh and LVMH Sponsored Trainings and Workshops for Personal and Professional Development
Opportunities for networking and building relationships with LVMH Community and Network
Opportunities to join internal communities: DEIB Council, Sustainability Champions, LVMH Employee Resource Groups
Mental Health Support
Free professional consultation, referrals and counseling through the Employee Assistance Program (EAP)
Free 24/7 confidential mental health support
Paid Time Off and Flexibility
Comprehensive paid time off inclusive of Floating Holidays and Summer Fridays
Two fully-remote weeks throughout the year to encourage flexibility; additional holiday weeks remote
Fertility and Family Planning
Fertility Services, Maternity and Newborn Support, Adoption and Surrogacy Assistance, including cryopreservation when part of fertility treatment
Paid Parental Leave (Inclusive of Maternity, Paternity, Adoption, Surrogacy) at eligibility
Travel & lodging for those who can't access care
Back-up dependent Care and Tutoring
Fresh and LVMH ‘Perks' and Discounts
Fresh In-Store Discounts and Gratis
LVMH Group Friends and Family Sales across all divisions within LVMH: Wines and Spirits, Watches and Jewelry, Perfumes and Cosmetics, Fashion and Leather Goods, etc.
Pre-Tax Commuter Benefits through Wage Works
Additional Health Club Discounts, Sporting/Entertainment Ticket Discounts, Insurance Discounts (Pet, renters, home)
Health Care
Medical, dental and vision
Retirement and Additional Benefits
401k with Company Match + Additional Employer Contribution at eligibility