Senior Director - Technology, Media, & Telecom

master-TMS•Chicago, IL

2d•$240,000 - $285,000

About The Position

To support the teams working on our exciting projects, we are looking for Senior Director - Technology, Media, & Telecom In the United States - New York | San Francisco | Atlanta | Boston | Chicago | Houston Simon-Kucher's sole focus is on unlocking better growth for our clients, increasing their long-term sales, value, and profit. We achieve this by optimizing every lever of their commercial strategy – customer engagement, product, pricing, innovation, marketing, distribution, and sales. Our consulting teams are made up of industry-leading strategists with extensive experience in Technology, Media and Telecom (TMT), including Energy & Utilities, Media & Entertainment, Software, Internet & Technology, and Telecommunications., Thanks to our talent and expertise, we are equipped to respond to the most pressing challenges in the TMT sector, providing clear, and actionable guidance to our clients using data, deep analytics, research, and behavioral science. Our TMT consulting offerings are strengthened by a team of dedicated Partners and Consultants globally. Whether it’s designing growth strategies, optimizing product pricing, or rebuilding sales organizations for today’s business realities, we bring a wealth of knowledge, experience, and pragmatism to every business challenge. We are looking for talented individuals to support and amplify the growth of this dynamic TMT team in North America. What makes us special: Become part of a unique entrepreneurial team. Think independently, use your initiative, and take some risks. Entrepreneurship is a powerful force that drives the growth not only of our firm but our clients and people. Unlock the power of opportunity. Advance your career in a thriving company that creates positive impact. We invest in your professional development every step of the way. Work in a values-driven culture. At Simon-Kucher, our vision is to become the world's leading growth specialist. Our values guide the way we do business and communicate our distinctiveness. They sum up what we stand for, influence our culture, and drive how and why we do things. Invest in your future. All US and Canadian employees enjoy 401(k) & RRSP benefits with company matching. Prioritize your health and well-being. No matter where you live, we offer a competitive suite of health benefits to help keep you and your loved ones safe. Enjoy balance and flexible working. Be empowered to do your best work – whether it’s from home or in the office.

Requirements

Outstanding drive, determination, and desire to be part of a growing, top-tier consulting firm.
Strong knowledge of and passion for the TMT sector.
An undergraduate degree is required; MS, MA, MBA, or other advanced degree is preferred.
Minimum 10+ years of experience in a professional services environment, ideally in management consulting, serving the TMT sector.
Proven business consulting expertise in disciplines such as growth strategies, go-to-market strategy, segmentation (advanced analytics), product and portfolio design, pricing, marketing, value proposition development, distribution strategy (omni-channel management, digitization, and channel orchestration), sales strategies (sales efficiency, processes, incentives, and motivations), and monetization strategies.
Access to an existing network within the TMT industry in North America, preferably with senior executives within Software, Internet, & Media space.
Proven ability to build relationships, identify client pain points, and develop custom solutions at the executive level to successfully sell complex strategy engagements to TMT companies. Proven capability to identify new revenue opportunities with existing clients. Effective client relationship management is key.
Owner of client engagements and projects within TMT organizations. Demonstrated ability to develop, implement, scale, and manage delivery which balances customer success, project profitability, and employee satisfaction.
Proven skills in identifying, recruiting, developing, mentoring, coaching, motivating, and retaining top talent.
Proven success in building and leading an TMT practice in a professional services environment with a focus on profitable revenue growth, IP development, and employee enrichment.
Proven ability to deliver complex change/program management projects and play a hands-on role in the creation and management of these opportunities.
Demonstrated ability to develop and maintain deep relationships with senior clients.
Demonstrated record of achievement in selling and managing new and follow-on engagements.
Strong analytical skills with the ability to distill insights/takeaways from large sets of data.
Demonstrated record of solving complex problems, directing teams, and completing challenging project activities within tight project timelines.
Record of accomplishment of managing multiple engagements, including work plans, deliverables, budgets and schedules, and accounts receivable.
Effective presentation and communication abilities to present findings, takeaways, and key recommendations succinctly to a senior audience.
Proven ability to build, grow, and maintain a high-performing consulting team.
Highly inclusive and empathetic approach to leadership and team management that enables tangible return for clients and fosters cooperation across teams.
Strong interpersonal skills with ability to work seamlessly and collaboratively with various internal and external colleagues and stakeholders.
Ability to travel at least 25% of the time.

Responsibilities

As a Senior Director, you will be a vital member of our TMT consulting team, driving value-based outcomes
Cultivate trusted-partner client relationships and source project opportunities leading to revenue generation.
Deliver solutions through a depth of content knowledge and client relationship-building skills with expertise in the TMT sector.
Identify client pain points and develop custom solutions to complex strategy engagements.
Actively participate in proposal development and pre-sales meetings with potential new clients to address their needs, priorities, and challenges, while expanding Simon-Kucher's commercial growth strategy footprint, offerings, and client base.
Own end-to-end delivery of client engagements within the TMT sector.
Demonstrate ability to develop, implement, scale, and manage delivery which balances customer success, project profitability, and employee satisfaction, while proactively responding to and incorporating client feedback.
Provide exceptional client service and client-focused communication, even during challenging and unexpected situations.
Exhibit high-energy, hands-on, creative as a consulting leader who can work with clients, staff, and Partners in a non-hierarchical model.
Lead and guide a large and incredibly talented team of junior consultants to develop innovative and actionable insights and recommendations using data, analytics, and research that deliver impactful recommendations for clients.
Effectively manage multiple engagements and project teams concurrently, including the development of project team members by providing coaching, training, and feedback.
Proactively steer the continued growth and development of Simon-Kucher's TMT practice by contributing to practice priorities (e.g., developing new capabilities, supporting thought leadership articles/research relevant for clients), by identifying and pursuing new business opportunities (e.g., lead generation, new content creation, supporting end-to-end proposal development, and participating in client pitches), and creating follow-on opportunities with existing clients.
Develop and deliver new thought leadership in collaboration with peers and seniors in the TMT practice.
Stay abreast of current business and industry trends relevant to our clients' businesses.
Analyze existing processes and tools and recommend opportunities for continued improvement.
Demonstrate an elevated level of empathy and emotional intelligence when managing conflict and/or communicating change.
Play an integral role in the recruitment and integration of new TMT consultants.
Be a leader in the firm and contribute to Simon-Kucher's culture and success.

Benefits

All US and Canadian employees enjoy 401(k) & RRSP benefits with company matching.
We offer a competitive suite of health benefits to help keep you and your loved ones safe.
Be empowered to do your best work – whether it’s from home or in the office.
paid time off
13 paid holidays per year
medical/dental/vision insurance
basic life insurance

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