Senior Director, Technical Program Management - Fleethub

KLA•Milpitas, CA

16d

About The Position

KLA is seeking a Senior Director of Program Management – FleetHub to lead strategy, execution, and portfolio governance for Fleet Solutions, with primary ownership of FleetHub, KLA’s centralized fleet data aggregation, analytics, and monitoring platform. FleetHub is a shared, enterprise-scale platform that aggregates operational, system, and event data from KLA tools deployed across customer fabs worldwide. It enables consistent monitoring of tool availability, productivity, configuration, and health across fleets, supporting both customer value creation and internal operational excellence. This role operates at the intersection of metrology hardware, software platforms, data analytics, and customer operations. The Senior Director will provide executive-level leadership across multi-product, multi-division programs, ensuring FleetHub evolves as a scalable, reliable, and strategically differentiated platform used across KLA’s metrology portfolio and beyond.

Requirements

Extensive experience delivering complex, multi-disciplinary systems, including software platforms, data pipelines, analytics, and hardware integration.
Strong understanding of semiconductor capital equipment, fab operations, and service environments with deep technical knowledge of metrology hardware and software solutions
Experience leading shared platforms or infrastructure used across multiple products or business units.
Proven success leading large, matrixed organizations and influencing outcomes across multiple divisions.
Track record of owning portfolio-level program execution with significant business, customer, and operational impact.
Comfort operating at the executive level, including presenting to senior leadership and driving alignment across competing priorities.
Exceptional ability to synthesize technical and operational complexity into clear executive-level narratives.
Strong written and verbal communication skills, with credibility across engineering, service, and business audiences.
Ability to lead through influence in environments with shared ownership and indirect authority.
Doctorate (Academic) Degree with 12+ years of relevant experience, or Master’s Degree with 15+ years of relevant experience, or Bachelor’s Degree with 18+ years of relevant experience (Semiconductor capital equipment, software platforms, or data-driven systems experience strongly preferred)

Responsibilities

FleetHub Platform & Portfolio Strategy
Own the end-to-end portfolio strategy for Fleet Solutions, with direct accountability for the FleetHub platform roadmap, execution, and long-term scalability.
Translate Metrology and corporate strategy into multi-year platform and capability roadmaps for fleet-level data aggregation, analytics, and monitoring.
Drive investment prioritization and trade-off decisions across FleetHub capabilities, balancing customer value, internal operational needs, and platform sustainability.
Ensure FleetHub operates as a shared infrastructure platform, enabling multiple tools, applications, and product divisions rather than a single product line.
Program Management at Enterprise Scale
Provide executive oversight for multiple complex, cross-functional programs spanning software platform development, tool integration, deployment, and sustainment.
Lead programs across the full lifecycle—from concept and architecture definition through development, global deployment, and long-term operations.
Establish and maintain program governance, operating cadence, and performance metrics appropriate for a mission-critical, always-on platform.
Identify and mitigate portfolio-level risks, including cross-division dependencies, data integrity, reliability, security, and scalability concerns.
Fleet Data, Analytics & Operational Enablement
Oversee programs enabling FleetHub to aggregate and analyze:
Operational data (job execution, inspection tasks, calibration activities)
Exception and error events (wafer handling errors, resets, fault conditions)
System-level data (equipment states, control and communication status)
Ensure robust delivery of FleetHub-hosted capabilities, including:
Operational and hardware analytics used by Customer Support Engineers (CSEs) and internal teams
Partner with engineering and service organizations to convert fleet insights into actionable improvements in tool performance, reliability, and customer outcomes.
Cross-Functional & Organizational Leadership
Align FleetHub priorities with the needs of multiple product divisions, resolving conflicts and driving consensus at the executive level.
Influence architectural decisions related to data models, interfaces, platform extensibility, and tool onboarding.
Represent Fleet Solutions and FleetHub in executive reviews, business planning cycles, and strategic operating forums.
Customer & Market Engagement
Engage directly with key customers and internal stakeholders to understand fleet-level needs, operational pain points, and roadmap expectations.
Support executive-level customer discussions related to fleet analytics, uptime, productivity, and digital enablement.
Ensure customer requirements are translated into clear platform priorities and execution plans without compromising platform integrity.
Organizational & Talent Leadership
Lead, mentor, and scale a senior program management organization supporting FleetHub and Fleet Solutions.
Build a strong bench of leaders capable of operating across software platforms, hardware integration, and customer-facing operations.
Drive a culture of accountability, transparency, and continuous improvement within program management and across partner teams.
Travel
Willingness to travel internationally as required (typically up to ~15–20%).