Senior Director, Sales Enablement Knowledge Management and Readiness

Visa • San Francisco, CA

77d • $210,900 - $329,500

About The Position

Behind the Visa brand are our talented employees who continuously raise the bar with innovative solutions and products that deliver the convenience and security of digital currency to more people all over the world. Sales Enablement is changing the learning culture at Visa for Sales roles and is becoming an integral part of life at the Company where every employee and client will have access to a wealth of resources to enhance their effectiveness. We are a start-up team within a large, global organization. We are a team of experts in our respective disciplines, but more importantly, we strive to harness our collective expertise in the most effective way for the benefit of learners. We combine rigor, data, and subject matter expertise with intuition and common sense of what will be most effective for the business. We like to prototype, launch, and evaluate. We are comfortable learning from our mistakes. The Sr. Director, Sales Enablement Knowledge Management and Readiness is responsible for the global Knowledge Management strategy and Global Enablement go-to-market process to support various Regional and Global organizations on the Sales Enablement journey. This role will serve as a trusted advisor, leader and partner to Global and Regional Sales Excellence & Enablement teams and will drive Knowledge Management and internal enablement processes to support transformative Visa Sales journey. The ideal candidate has experience developing and executing the sales learning strategy, ownership of Knowledge Management systems, understanding of Learning Management and Experience toolsets, experience in development and support of complex go-to market processes and tools. This role involves partnering and operationalizing across Regions, Product, Business units, L&D, Sales and client services organizations to drive a unified seller journey, prioritize and organize go-to-market initiatives, and increasing seller capacity. The Senior Director will collaborate with various stakeholders to create and deliver new global tools such as calendaring, launch schedules, production & deployment calendars, seller capacity and dashboards for management teams, ensuring that Visa's sales receive the assets, insights, and knowledge they need to engage successfully with clients. This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Requirements

• 12 or more years of work experience with a Bachelor’s Degree or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA/JD/MD), or a minimum of 5 years of work experience with a PhD.
• 10 or more years of work experience with progressive experience developing, managing, and implementing learning solutions or/and competency models, preferably in a global corporate environment.
• Sales Enablement or Sales Experience in high growth B2B organization with a focus on selling complex, multi-product solutions.
• Expertise in Knowledge and Content Management Systems (Seismic, Highspot, etc.).
• Experience transforming sales culture within a B2B organization.
• Ability to develop, build and lead a team of established professionals in the KMS/CMS space.
• Ability to build collaborative, trustworthy relationships across functions and geographies.
• Strong business acumen, analytical and technical competency.
• Excellent interpersonal, communication, consulting, and partnering skills at all levels.

Nice To Haves

• Experience in sales tools, consultative selling methodologies, and new hire learning paths for client-facing employees.

Responsibilities

• Develop and execute the sales learning strategy.
• Own Knowledge Management systems.
• Understand Learning Management and Experience toolsets.
• Support development and implementation of complex go-to market processes and tools.
• Partner and operationalize across Regions, Product, Business units, L&D, Sales and client services organizations.
• Drive a unified seller journey.
• Prioritize and organize go-to-market initiatives.
• Increase seller capacity.
• Collaborate with stakeholders to create and deliver new global tools.
• Ensure sales receive necessary assets, insights, and knowledge.

Benefits

• Medical
• Dental
• Vision
• 401(k)
• FSA/HSA
• Life Insurance
• Paid Time Off
• Wellness Program

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees