Senior Director, Sales - Employer & PPS

Merative
87d$341,520 - $512,280

About The Position

Join a team dedicated to supporting the crucial mission of improving health outcomes. At Merative, you can apply your skills – and grow new ones – with colleagues who have deep expertise in health and technology. Merative provides data, analytics and software for the health industry. Our clients include providers, health plans, employers, life sciences companies and governments around the world. With industry-leading products and focused innovation, we help customers improve decision-making and performance so that together, we drive real progress in health. Learn more at merative.com At Truven, we deliver end-to-end analytics and data solutions that empower organizations to improve population health, enhance healthcare program performance, and drive smarter decision-making. With over 40 years of deep healthcare analytics expertise, we turn complex data into clear insights that make a real difference. Our mission is simple: help clients improve healthcare quality and access while controlling costs. We do this by delivering market-leading performance improvement solutions grounded in data integrity, empirical evidence, and trusted advisory. For more than three decades, our work has supported hospitals and clinicians, employers and health plans, government agencies, life sciences companies, and policymakers—giving them the confidence to make decisions that directly impact the health of individuals and communities across the U.S. and globally. Ready to transform healthcare with powerful data, trusted insights, and real-world results? At Truven, we’re not just working with healthcare data—we’re transforming how employers and provider-sponsored plans use it to improve lives. We’re seeking a Senior Director of Sales to lead our Employer & PPS market, driving both new logo acquisition and strategic client retention.

Requirements

  • Minimum of 10+ years of related experience with a bachelor’s degree; or equivalent experience
  • Proven leadership experience managing teams, with a strong focus on performance management and team development
  • Demonstrated success in coaching and mentoring team members in areas such as relationship management, account growth, and strategic planning
  • Expertise in strategic account management, including managing complex client relationships, overseeing renewal negotiations, and driving account expansion
  • Strong business acumen and a deep understanding of the employer market, client success metrics, and revenue growth levers supported by influential network within the target market
  • Skilled in cross-functional collaboration, particularly with sales, business development, and delivery teams to drive cohesive client outcomes
  • Familiarity with market dynamics in the relevant industry, with the ability to align solutions to client business goals and competitive landscapes
  • Experience in process management to ensure consistency, scalability, and operational excellence within account and sales teams
  • Strong executive presence with the ability to build trust, influence stakeholders, and act as a senior point of contact in high-stakes client situations
  • Proficient in data analysis and reporting, using performance metrics and pipeline data to inform decisions, forecast results, and report to executive leadership
  • Proven success in new logo acquisition, including prospecting, outbound engagement, and converting leads into long-term clients
  • Skilled in building and scaling pipeline through strategic outreach, market development, and alignment with business development teams
  • Experience developing and executing go-to-market strategies that drive net-new revenue and expand presence in competitive markets

Responsibilities

  • Lead and develop a team of Strategic Account Executives and Commercial Account Executives, providing coaching on relationship management, account planning, and expansion strategies
  • Drive team performance against revenue targets, renewal rates, and client satisfaction metrics through regular 1:1s, pipeline reviews, and performance management
  • Oversee strategic account planning across the team's portfolio, aligning to employer benefits strategies
  • Manage escalated client issues and complex renewal negotiations, serving as senior point of contact for high-risk or high-value accounts
  • Collaborate with cross-functional leadership to ensure successful client outcomes that enable continued growth – coordinate regularly with BDR manager to guide strategy for new business development
  • Analyze team performance data to forecast and report on pipeline health, sales performance, and tracking to goals to sales and Truven leadership
  • Support complex expansion opportunities by partnering with Account Executives and delivery support

Benefits

  • Remote first / work from home culture
  • Flexible vacation to help you rest, recharge, and connect with loved ones
  • Paid leave benefits
  • Health, dental, and vision insurance
  • 401k retirement savings plan
  • Infertility benefits
  • Tuition reimbursement
  • Life insurance
  • Employee Assistance Program (EAP) and more
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