Senior Director, Sales and Client Success for Intel Operations Accounts

Rhombus • Washington, DC

94d

About The Position

Rhombus Power is purposefully transforming defense and global security enterprises with Guardian, our Artificial Intelligence platform for strategic, operational, and tactical decision-making at the speed of relevance. We provide relevant, actionable, and AI-powered insights at each step in the defense decision-making cycle. Equipped with Guardian's AI-powered tools-- from infrastructure to data to insights -- our clients are able to solve their most complex, interconnected challenges and achieve decision and operational superiority. Come join our cross-disciplinary and world-class team that is delivering game-changing solutions to transform global security. We seek an exceptional leader—ideally a former senior intelligence or military officer or intelligence / defense senior executive—to serve as Senior Director, Sales and Client Success for Intel Operations Accounts. This is a mission-critical role at the intersection of cutting-edge AI technology and national security imperatives. Your mission: drive the adoption, expansion, and operational success of Rhombus' AI platforms across commands, agencies, and allied partners worldwide. You will own the complete customer lifecycle—from initial engagement through multi-year program expansion—ensuring our technology becomes essential infrastructure for defense readiness and coalition security.

Requirements

• 15+ years of progressively senior experience in intel/military operations, intel/defense programs, or national security roles
• Proven track record leading complex, mission-critical programs or large-scale technology adoption initiatives
• Direct experience managing P&L, revenue targets, or program budgets exceeding $50M annually
• Demonstrated success navigating defense acquisition frameworks (DAS, JCIDS, PPBE, or equivalent International processes)
• Established senior-level networks across defense and intelligence communities
• Credibility and communication skills to engage effectively with flag/general officers and cabinet-level officials
• History of building trust with diverse stakeholders including operational commanders, acquisition professionals, and policymakers
• Strong working knowledge of AI/ML technologies and their operational applications in intelligence and military operations
• Understanding of intelligence analysis workflows, targeting processes, and operational planning cycles
• Ability to translate complex technical concepts into mission impact and strategic value
• Comfort with data-driven decision making and performance analytics
• Exceptional executive presence and presentation skills
• Experience delivering capability briefings at the O-6/GS-15 level and above
• Skilled negotiator capable of structuring win-win agreements in complex environments
• Cross-cultural competency and ability to work effectively across international partnerships
• Bachelor's degree required
• Active TS/SCI or ability to obtain one required

Nice To Haves

• Former Flag officer / SES / SIS, or equivalent senior defense leadership position preferred, or an exceptionally qualified O-6 / GS-15
• Experience with Special Operations, Intelligence Community, or Joint Staff organizations
• Track record deploying technology solutions in operational environments (including OCONUS and forward-deployed locations)
• Familiarity with defense AI/ML initiatives, Joint All-Domain Command and Control (JADC2), or algorithmic warfare efforts
• International defense cooperation experience (NATO, Five Eyes, bilateral partnerships)
• Previous experience with defense technology startups, small businesses, or innovative organizations
• Understanding of Foreign Military Sales (FMS) and coalition partner acquisition processes

Responsibilities

• Own the performance, adoption, and revenue growth of the Guardian and Ambient AI product line across defense and intelligence customers
• Define and execute go-to-market strategy aligned with defense modernization priorities and emerging operational requirements
• Partner with product and engineering teams to translate field feedback into capability roadmaps and feature prioritization
• Drive continuous improvement based on operational metrics, user adoption data, and mission outcomes
• Oversee the full lifecycle from proof-of-concept demonstrations through production deployment and long-term sustainment
• Build and maintain trusted relationships with combatant commanders, service chiefs, agency directors, and ministerial leadership
• Serve as the principal liaison between operational customers and Rhombus' technical teams
• Conduct executive briefings and capability demonstrations for senior defense and government audiences
• Navigate complex procurement, acquisition, and budgeting processes (PPBE, Foreign Military Sales, coalition frameworks)
• Translate operational challenges into technical requirements while articulating the strategic value of AI-enabled decision support
• Identify and pursue expansion opportunities within existing customer organizations and new defense markets
• Position Guardian and Ambient AI as mission-essential capabilities, not discretionary technology purchases
• Secure multi-year funding commitments and expand contract values through demonstrated operational impact
• Develop strategic partnerships with defense primes, system integrators, and coalition partners
• Represent Rhombus at international conferences, military exercises, and policy forums
• Lead integrated 'mission pods' comprising sales, customer success, technical account management, and solution architecture
• Collaborate with marketing to develop case studies, success stories, and thought leadership content
• Work with legal and contracts teams to structure agreements that enable rapid deployment and scaling
• Partner with finance to forecast revenue, manage pipeline, and track key performance metrics
• Advise executive leadership on defense market trends, competitive positioning, and strategic opportunities
• Contribute to product strategy based on emerging operational concepts and defense innovation priorities
• Mentor team members on defense culture, decision-making processes, and stakeholder management
• Build Rhombus' reputation as a trusted partner capable of operating at the highest classification levels

Benefits

• Full medical, dental, vision coverage for employee and dependents
• 401k matching program
• PTO and Holidays
• Bonus and other incentive programs
• Access to mental health program
• Access to Flexible Spending Accounts for Health Care, Dependent and Commuter

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 51-100 employees