Senior Director, Risk Manager

Capital One•McLean, VA

22h•$217,000 - $272,400

About The Position

Senior Director, Risk Manager Leads a team responsible for the continuous development, implementation, management and evolution of transaction risk policies, monitoring solutions and enforcement programs designed to identify and mitigate transaction risk across the Global Payment Network. Work collaboratively with internal and external business partners to identify and mitigate the risk of prohibited, deceptive and fraudulent activity across the Global Payment Network. Oversee and evolve the Network’s High Brand Risk program. Focus on operational risk and compliance for audit readiness for GPN transaction risk activities. Engage and support GPN transaction risk focused audits Support effective issue management, resolution, and prevention across GPN transaction risk. Identifies compliance risks resulting from new or revised laws and regulations that may impact GPN transaction risk policies, programs and processes. Ensures action plans are developed to manage the risks, including effective training, procedures, and other controls and reviews and advises on new or revised business strategies, initiatives and projects to ensure risks are effectively mitigated. Identifies data development opportunities to solve problems, enhance processes and research anomalous behavior on the network. Creates learning opportunities for others outside the team to use data to solve problems. Deliver training and support to cultivate a risk focused culture. Develop and enhance GPN transaction risk reporting Leverage best practices for cross functional partners (e.g. Pulse).

Requirements

Bachelor's Degree or military experience
At least 7 years of Fraud Prevention, Transaction Monitoring, Audit, Risk Management or Data experience
At least 7 years of experience supporting, partnering, and interacting with internal and external business partner
At least 5 years of people leadership experience

Nice To Haves

Masters Degree
10+ years of Fraud Prevention, Transaction Monitoring, Audit, Risk Management or Data experience
Experience in First or Second Line Risk Management
Relationship building skills, customer focus, and ability to collaborate across teams to deliver results
Experience leading transaction risk, fraud risk and/or ecosystem risk management programs at a payment network.
One or more professional certifications (e.g. Certified Fraud Examiner, Payment Card Industry Professional, etc.)

Responsibilities

Leads a team responsible for the continuous development, implementation, management and evolution of transaction risk policies, monitoring solutions and enforcement programs designed to identify and mitigate transaction risk across the Global Payment Network.
Work collaboratively with internal and external business partners to identify and mitigate the risk of prohibited, deceptive and fraudulent activity across the Global Payment Network.
Oversee and evolve the Network’s High Brand Risk program.
Focus on operational risk and compliance for audit readiness for GPN transaction risk activities.
Engage and support GPN transaction risk focused audits
Support effective issue management, resolution, and prevention across GPN transaction risk.
Identifies compliance risks resulting from new or revised laws and regulations that may impact GPN transaction risk policies, programs and processes.
Ensures action plans are developed to manage the risks, including effective training, procedures, and other controls
Reviews and advises on new or revised business strategies, initiatives and projects to ensure risks are effectively mitigated.
Identifies data development opportunities to solve problems, enhance processes and research anomalous behavior on the network.
Creates learning opportunities for others outside the team to use data to solve problems.
Deliver training and support to cultivate a risk focused culture.
Develop and enhance GPN transaction risk reporting
Leverage best practices for cross functional partners (e.g. Pulse).