Senior Director Ridership Analysis and Modeling

Metropolitan Transportation Authority-posted 7 months ago
$113,172 - $160,206/Yr
Full-time • Senior
New York, NY
Transit and Ground Passenger Transportation
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The Senior Director of Ridership Analysis and Modeling is a leadership role within the Operations Planning department at New York City Transit. This position is focused on leading a talented team dedicated to the automation of data collection across various transit applications, particularly the automation of ridership data on NYCT trains. The role emphasizes innovation through the integration of emerging technologies and data visualization tools, while also overseeing two internal leadership development programs.

  • Lead and manage a team responsible for modeling and automating the collection of ridership and other operational data.
  • Explore and implement new technologies to enhance ridership data efficiency, accuracy, and usability for internal analysis.
  • Develop and maintain data visualization tools such as dashboards to support planning and decision-making.
  • Direct and oversee two internal leadership programs, helping to mentor and shape future leaders within the Operations Planning Department.
  • Collaborate across departments to ensure seamless integration of data tools with broader agency goals.
  • Master's degree in Transportation Management, System Analysis, Economics Engineering, or a satisfactory equivalent in Urban Planning.
  • 10 years of managerial experience developing multi-modal travel demand models and conducting complex transportation planning assignments in rail and bus operations.
  • Proven experience in data automation, data analytics, or related technology-driven fields.
  • Strong leadership and team management skills, with the ability to mentor and develop staff.
  • Excellent written and verbal communication skills.
  • Familiarity with data visualization platforms (e.g., Tableau, Power BI) and analytics tools.
  • Demonstrated ability to lead programs and projects from concept to completion.
  • Knowledge of transit operations and planning.
  • Comprehensive knowledge of current and emerging transit data collection, planning, transportation modeling techniques, and alternative analyses.
  • Ability to develop and manage a large and diverse staff.
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