Senior Director Quality

Oshkosh•Hagerstown, PA

About The Position

JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market. We partner with customers to provide quality equipment, training opportunities and trusted support within the access industry. We are a global company, and our products—including mobile elevating work platforms, telehandlers, utility vehicles and accessories—can be found all over the world. The Senior Director of Quality will lead the global quality organization to ensure that products, processes and services meet world-class standards. You’ll develop and execute the quality strategy, partner with manufacturing, product development, supplier quality, customer service and other functions to drive continuous improvement, reduce cost of poor quality (warranty, liability claims), and foster a culture of quality across the enterprise YOUR IMPACT These duties are not meant to be all-inclusive and other duties may be assigned.

Requirements

Bachelor’s degree in Business Administration, Operations, Engineering, or a related discipline.
10 years of leadership/management experience in manufacturing, quality, supply chain or product development engineering within a quality-driven environment .
Ability to travel 20% of time.

Nice To Haves

Advanced degrees (e.g., MBA, MS in Quality/Engineering
Certifications such as Lean Six Sigma Black Belt, ASQ CQE, or other quality management credentials
Experience with digital quality platforms, analytics, or data-driven quality improvement
Experience in a global manufacturing business with cross-regional responsibilities
Experience managing warranty, field quality, supplier quality and continuous improvement programs

Responsibilities

Align the global quality organization’s goals and objectives with the business priorities
Collaborate proactively with Product Development, Supplier Quality, Manufacturing, Customer Service and other business units to enhance product, process and service quality.
Drive adoption of best practices globally across business units: lean / Six Sigma, digital quality tools, continuous improvement, elimination of non-value added work
Develop and implement digital tools and analytics to monitor quality metrics globally and enable continuous improvement
Lead initiative teams and executive sponsors to deliver process improvements to ensure cultural and financial benefits realization to the organization.
Develop and implement concepts and tools from Agile, Lean, and Six Sigma methodologies to drive transformation.
Build, develop, and mentor teams to promote/standardize/drive the simplification culture across the company.
Use strong quantitative, analytical and critical thinking skills using data analytics and metrics to drive key decision making and proposed solutions.
Communicate the status and results of initiatives with all technical and non-technical stakeholders to ensure accountability.
Ensure regulatory compliance and alignment to relevant quality standards, certifications and manufacturing/quality systems