Senior Director, Program Manager

Fiserv • New York, NY

35d

About The Position

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Senior Director, Program Manager What does a successful Senior Director, Program Manager do at Fiserv? Fiserv is a recognized leader in helping businesses grow through state-of-the-art merchant solutions. If you are passionate about helping small, medium-sized and enterprise businesses grow and prosper, join a team that is developing valuable solutions designed for our growing base of 1.5M merchants. Did you make a purchase today at your favorite coffee shop or a local boutique? If you did, there is a good chance that Fiserv and Clover powered and protected that transaction – something we do millions of times every day. In conjunction with Head of Gift Solutions, you will be responsible for helping to define and execute on a holistic strategy across both Clover and Carat platforms to grow existing and new products that drive sustainable revenue growth over the next 5 years. The role will evaluate market forecast and long-term trends, collect competitive intelligence, drive cross-functional business processes, and maintain business model innovation. The role will actively engage and partner with Finance, Product Management and Technology to ensure the success of priority business initiatives. Ideal on-ramp for future product P&L / GM leader

Requirements

• A bachelor’s degree is required; MBA is strongly preferred
• 8+ years’ experience, with significant specific experience in the strategic planning & business development dimensions of role as defined.
• Ability to synthesize complex data to deliver recommendations at executive levels
• Broad general management mindset and strong business and analytical acumen
• Ability to work and influence in a complex cross functional environment
• Outstanding presentation, influencing and communication abilities
• Entrepreneurial / strategic mindset and demonstrable experience building and transforming a businesses and its products.
• Experience in Financial Services/Payments strongly preferred

Responsibilities

• Identifying / accessing and acting on a comprehensive build / buy / partner strategy to accelerate growth of the business.
• This Includes identifying and driving key products / innovations where we can differentiate and provide meaningful value for both SMB’s and Enterprise clients.
• Working cross functionally to identify optimal business development, sales, commercialization, implementation framework / operating model to drive faster growth of key products.
• Building robust business cases, market intelligence, etc. to help the team identify emerging trends and prioritize opportunities and key initiatives.
• Develop and maintain timely, relevant business / market intelligence and product KPI reporting.
• Managing / owning key strategic initiatives and products as assigned.
• Leveraging data and analytics to prioritize investments and track performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Director