Senior Director, Program Management Systems and Infrastructures

Bristol Myers Squibb•Princeton, NJ

40d

About The Position

The Senior Director, PM Systems and Infrastructures is responsible for developing, implementing, and sustaining an enterprise-wide Program Management (PM) Systems and Infrastructure ecosystem that enables operational efficiency, strategic visibility, and data-driven decision-making across all program and portfolio levels. This role leads the vision and execution of the Enterprise Program Management (EPM) environment, ensuring that program managers and PM Leadership are supported by integrated, scalable, and fit-for-purpose tools and processes. The Senior Director oversees key platforms-including ePlan (Planisware) for the development plan per project, Microsoft Project / Planner for bottom-up planning of near-term deliverables, and the Global Program Team (GPT) collaborative workspace and repository. This role ensures system interoperability, data quality, and data governance across the enterprise, enabling readiness for routine business processes (e.g., month-end close, financial reviews, and portfolio processes). Partnering closely with R&D, PPM, and BI&T leadership, the Senior Director will establish and lead a high-performing team, driving cross-functional integration, automation, and innovation. They are responsible to drive the AI vision for PM in direct alignment with the overall PPM Strategic Vision The incumbent will set standards for enterprise data integrity, design future-forward digital solutions, and provide strategic leadership in the development and adoption of tools that support scientific, operational, and business objectives across the organization.

Requirements

Bachelor's degree in business administration, Engineering, Information Systems, or a related discipline required.
15+ years of progressive leadership experience in program, portfolio, or systems management within a complex, matrixed, or global organization, ideally in pharma, biotech, or technology-driven environments.
Demonstrated success in designing, implementing, and managing enterprise-level program management systems (e.g., Planisware, Microsoft Project Server/Online, Microsoft Planner, or equivalent).
Proven experience leading cross-functional teams and enterprise transformations, including systems integrations, data governance frameworks, and AI-enabled planning environments.
Track record of establishing fit-for-purpose project management infrastructures that enhance strategic and operational visibility, resource allocation, and decision-making.
Hands-on experience in data quality management, portfolio analytics, and system interoperability across R&D, Finance, and Operations functions.
Strong understanding of end-to-end program lifecycle management, including planning, execution, and portfolio review processes (MEC, financial consolidation, KPI reporting).
Experience driving organizational change management and user adoption strategies across diverse stakeholder groups.
Strategic and systems-oriented thinker with the ability to translate business vision into scalable technology and process solutions.
Exceptional leadership and people management skills with demonstrated ability to build and inspire multidisciplinary teams.
Strong analytical and problem-solving capabilities, leveraging AI, data modeling, and automation to improve forecasting and performance.
Advanced communication, influencing, and stakeholder engagement skills across executive, technical, and operational levels.
Proven ability to operate effectively in dynamic, fast-paced, and ambiguous environments, balancing strategic foresight with hands-on execution.

Nice To Haves

Advanced degree (MS, MBA, or equivalent) strongly preferred.
A professional certification in Project / Program Management (PMP, PgMP) is an asset.
Certifications or training in relevant enterprise systems (Planisware, Microsoft Project, Microsoft Planner, Microsoft SharePoint), data analytics, or AI/ML applications preferred.

Responsibilities

Establish and lead the PM Systems & Infrastructures function, setting a strategic vision for a unified Enterprise Program Management (EPM) ecosystem that enables both Program Manager and enterprise level successes.
Define and drive a multi-year roadmap for enterprise planning systems, ensuring alignment with PPM strategy, R&D objectives, and evolving business needs.
Champion innovation through the integration of AI, automation, and analytics to enable proactive and data-driven portfolio management.
Serve as the system owner and business leader for ePlan (Planisware), ensuring functionality meets the needs of Program Managers, the Resource Management team and the Portfolio Insights & Reporting team.
Responsible for simplifying and maintaining the ePlan environment to enable efficient and consistent scheduling practices by the Program Managers (per asset indication in alignment with the development plan). ePlan must enable high-level timeline / critical path visibility, scenario planning and resource forecasting.
Partner with R&D functions (e.g., GDO, Regulatory, Medical) to enable use and data sharing across planning systems as applicable.
Evaluate and refine GPT collaborative spaces (e.g., SharePoint, Teams, OneNote), into a consistent environment to serve as a secure, collaborative workspace and repository that enhances transparency, data flow, and program execution.
Lead the design and deployment of AI-driven solutions that enhance project planning, scenario planning, risk management, and data quality.
Partner within PPM and BI&T to ensure data governance and quality across all relevant systems to ensure data integrity, consistency, and readiness for monthly executive reviews (MEC), financial reporting, and portfolio decision processes.
Partner with Portfolio & Program Management (PPM) leadership to define and implement processes that promote consistency, transparency, and strategic alignment across the portfolio.
Collaborate with BI&T, R&D, Finance, and Business Operations to ensure enterprise systems are scalable, compliant, and optimized for performance.
Serve as a strategic liaison between business stakeholders and technical teams to ensure requirements are translated effectively into system capabilities.
Build, mentor, and lead a high-performing PM Systems & Infrastructure team, fostering a culture of collaboration, inclusion, accountability, and continuous learning.
Define clear roles, responsibilities, and success metrics for the team, ensuring operational excellence and alignment with organizational priorities.
Drive change management and user adoption efforts to embed new technologies and processes across the enterprise.
Establish and maintain standards, policies, and best practices for enterprise planning and portfolio management systems.
Ensure compliance with regulatory, security, and data privacy standards across all system implementations and integrations.
Continuously assess emerging technologies, industry trends and AI trends to keep the EPM ecosystem modern, efficient, and strategically competitive.

Benefits

Medical, pharmacy, dental and vision care.
Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP).
Financial well-being resources and a 401(K).
Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support.
Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year's holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility.
Parental, caregiver, bereavement, and military leave.
Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources.
Other perks like tuition reimbursement and a recognition program.

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