About the position
At Capital One, we're building a leading information-based technology company. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. As a Senior Director, Project Management in Capital One's Bank Tech Organization, you'll lead the Bank Modernization initiative driving innovation, optimizing operational efficiencies and fueling the bank's future. Candidates should have a passion for technology in financial services, strong strategic command, an engaging executive presence, exceptionally strong written and verbal communication skills, expertise in relationship-building, and the ability to manage large complex programs with energy and excitement.
Responsibilities
- Provide strategic program leadership and drive program alignment in a matrixed, highly complex regulated environment
- Understand the organization's strategy and vision, lead the LT to drive and track goals and priorities. Proactively tackle and independently lead the risk mitigation to solve issues through problem solving, collaboration, and escalation
- Clearly communicate and articulate the tasks that need to be completed and risks that are being mitigated and enable accountability.
- Spearhead large scaled Program Management/Governance
- Design, develop, and manage milestone plans in a complex dynamic environment, revising needs to meet changing requirements
- Ensure the initiative is delivered on time and on budget within a challenging environment while simultaneously managing effective organizational change
- Communicate program requirements across the organization, to both internal and external stakeholders as needed
- Partner cross-functionally with customer and partner groups to provide strategic and tactical thought leadership to effectively delivery against program commitments
- Work with cross functional teams and influence others to work toward common goal, regardless of resource and time constraints
- Report out on program status, risks, issues and decisions to a wide variety of constituents across the company; flags critical risks and/or concerns to Risk Management and Business Leadership
- Develop scaled self-service methods of understanding program objective, status, and risks for the broader team and organization
Requirements
- Bachelor's Degree
- At least 9 years of Program management experience
- At least 7 years of People Management experience
Nice-to-haves
- Master's Degree or MBA
- 10+ years of program management experience
- 10+ years of people leadership experience
- Project Management Professional (PMP), Lean, Agile or Six Sigma certification
- 5+ years of project management experience leading cross functional programs in risk
- 3+ years of experience working in the financial services industry
Benefits
- Comprehensive health benefits
- Financial benefits
- Inclusive set of benefits supporting total well-being
