Senior Director, Product Manager - Platform Experience

BNY External Career Site • New York, NY

77d • $136,500 - $300,000

About The Position

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We’re seeking a future team member for the role of Senior Director, Product Manager to join our Data & Analytics team. This role is located in Boston, MA, or New York, NY.

Requirements

• Minimum of 15 years of demonstrated ability in product development and delivery.
• Strong digital product management experience, building and uplifting digital products.
• Passion for creating superior user experiences, informed by in-depth user research leveraging persona-based journey mapping, jobs-to-be-done, etc.
• Proven experience in product design, developing use cases, flow diagrams, prototypes, backlogs, etc.
• Experience in investment management and/or investment operations workflows. Knowledge of accounting, performance, portfolio management, and private markers are a plus.
• Knowledge of innovative data structuring and monetization strategies in the B2B space.
• Intellectual curiosity – interested in shaping the future of financial services.
• Strong analytical, problem solving and decision-making skills.
• Excellent communication skills, both written and verbal, with the ability to simplify complex concepts and the ability to influence others.
• Ability to collaborate with and influence senior executives and stakeholders.
• Experience recruiting, motivating and developing staff, maximizing their contributions and professional growth.
• Proven track record of leading and managing complex strategic projects and initiatives from inception to completion.
• Desire to work in a fast-paced highly transformational environment.
• Knowledge of institutional financial services is desired, ideally with experience in asset servicing.

Responsibilities

• Leading the global vision and strategy for the Data & Analytics Platform Experience across Accounting, Performance, Analytics, Investment Operations, and Data Management, aligning with client needs, industry trends, and firm-wide innovation.
• Taking a client-first, design-led approach to creating the platform experiences for Data & Analytics clients, including how our clients interact with us across our various offerings through our client portal, SDK and app marketplace.
• Translating client expectations, stakeholder needs and market opportunities into actionable design and service standards.
• Identifying and prioritizing strategic initiatives to close gaps between the current platform components and long-term vision, across people, processes, and technology.
• Partnering with cross-functional teams to build and maintain a development backlog that advances the channel strategy with meaningful value at each step.
• Managing and motivating a team of product owners and specialists, overseeing execution of the roadmap in collaboration with design, engineering, data, and other platform teams—ensuring solutions are client-tested, refined, and effectively adopted.
• Tracking adoption metrics, platform usage, telemetry and client feedback to continuously improve.
• Innovating around future-proofing and commercializing channel capabilities, including the use of emerging technologies like generative AI and data monetization strategies.
• Collaborating with business development teams to support strategic engagements with key clients.

Benefits

• Highly competitive compensation.
• Benefits and wellbeing programs rooted in a strong culture of excellence.
• Access to flexible global resources and tools for your life’s journey.
• Focus on health, personal resilience, and financial goals.
• Generous paid leaves, including paid volunteer time.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees