Senior Director, Product Management Small Business Bank

Capital One•Mclean, VA

58d•$240,300 - $329,100

About The Position

In the Small Business Bank, our customers are the lifeblood of the US economy, making up 99% of businesses in the US and accounting for 44% of the country's GDP. We've built an organization that is focused on listening to and learning from the millions of business customers we serve every day to make sure our products, services and experiences work as hard as they do. On our team, we combine that customer-centric approach with our heritage of data-driven decision making to design, build, and test our way to best-in-class, business-grade experiences that help Small Businesses succeed. We are looking for a Senior Director of Product Management to lead our Business Customer Digital Experiences team within Capital One's Small Business Bank. In this role, you will define and drive an agenda to empower Small Business customers with innovative banking experiences within three key domains: Move Money, Track & Manage, and Protect & Resolve. You'll drive both strategy and execution, while shaping our long-term customer experience vision and the next horizon of our integrated growth, modernization, and data strategy. Your role will be equal parts coach, visionary, and problem solver, and you will be responsible for leading a high-impact product team, co-creating a vision for the future, gaining broad stakeholder alignment, and guiding cross-functional teams to deliver exceptional value while knocking down all the things that slow us down.

Requirements

Collaborative and inspirational product leadership experience.
Hands on experience managing the intersection of product and operations in a well-managed way.
A strategic thought partner, capable of communicating and influencing senior leadership. You have the ability to collaborate across the enterprise, building relationships with key stakeholders.
A strong team builder and leader with a management and recruiting style that is collaborative, energetic, mindful, and innovative.
Results orientation; ability to set ambitious goals, remove obstacles and hold themselves and others accountable for achieving challenging results for our customers and business.
Intellectual curiosity; interest in understanding and experimenting with new leading edge technologies and ways of thinking.
Ability to establish credibility with, as well as motivate highly accomplished product managers, engineers, designers and other colleagues.
Demonstrated ability to employ judgment and experience to make rapid and complex decisions.
Highly developed interpersonal, presentation, and communications skills (written and verbal).
At least 9 years of experience working in Product Management
Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration