Senior Director, Product Compliance
About The Position
Flex is building a next-generation compliance function where AI-enabled systems and human expertise work together to scale regulatory oversight without slowing product innovation. As the Head of Product Compliance, you will lead Flex’s product compliance function, partnering closely with Product, Engineering, Legal, Risk, and Banking Partners to enable compliant innovation across Flex’s lending and payments ecosystem. This leader will be responsible for: Driving the strategy and execution of product compliance advisory Scaling the function through AI-enabled workflows, automation, and intelligent compliance tooling Embedding compliance earlier in the product lifecycle Establishing durable governance that supports Flex’s GM operating model This role will oversee a team responsible for product advisory, regulatory interpretation, product risk assessments, marketing review, and partner compliance coordination. A key priority for this role is to modernize the compliance operating model, including implementing AI-driven review systems, automated regulatory monitoring, and agent-based compliance workflows that increase both the speed and quality of compliance engagement.
Requirements
- 10+ years of experience in compliance advisory, product compliance, or regulatory risk roles within fintech, consumer lending, payments, banking, or financial services.
- Proven experience leading product compliance or regulatory advisory teams in fast-moving technology organizations.
- Deep knowledge of consumer protection regulations, including lending, payments, and fintech regulatory frameworks.
- Demonstrated ability to partner effectively with product and engineering teams during product development.
- Experience building or scaling technology-enabled compliance programs.
Nice To Haves
- Experience implementing AI-enabled compliance tooling, automation frameworks, or agent-based workflows within compliance, risk, or product governance functions.
- Familiarity with using technology to improve the speed, quality, and scalability of compliance review processes.
- Ability to translate regulatory requirements into technology-driven compliance solutions that integrate into product and operational workflows.
Responsibilities
- Lead and scale the Product Compliance function, setting strategy, priorities, and operating standards that enable responsible growth across Flex’s lending and payments products.
- Embed compliance into the product lifecycle, from concept through launch and ongoing governance, ensuring regulatory requirements and consumer protection principles are integrated early in product design and decision-making.
- Serve as a strategic partner to Product, Engineering, Legal, Risk, and Marketing, guiding complex regulatory interpretation and enabling compliant innovation at the speed of the business.
- Modernize the compliance operating model by implementing AI-enabled workflows, automated monitoring, and intelligent tooling that increase the velocity, consistency, and scalability of compliance engagement.
- Deploy and govern AI-assisted review systems and agent-based workflows across areas such as marketing compliance review, regulatory change monitoring, and product risk assessment.
- Establish scalable compliance frameworks, including risk-tiered review processes, standards libraries, and governance mechanisms, that reduce friction while maintaining regulatory rigor.
- Oversee compliance advisory for new product launches, product changes, marketing initiatives, and emerging regulatory issues, ensuring decisions are well-documented and defensible.
- Partner with product and operations teams to investigate compliance issues, drive root-cause remediation, and strengthen preventative controls.
- Represent Compliance in engagement with bank partners, regulators, and internal leadership, ensuring clarity, credibility, and alignment on regulatory expectations.
- Drive a culture of accountability, precision, and ownership within the Product Compliance team while developing leaders capable of operating effectively in a high-growth fintech environment.
Benefits
- Competitive medical, dental, and vision available from Day 1
- Company equity
- 401(k) plan with company match (our company match kicks off at the beginning of 2026)
- Unlimited paid time off + 13 company paid holidays
- Parental leave
- Flex Cares Program
- Free Flex subscription
- Competitive compensation + company equity
- Unlimited PTO
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
1-10 employees
