Teladoc - Harrison, NY

posted 2 months ago

Full-time - Senior
Harrison, NY
Ambulatory Health Care Services

About the position

The Senior Director of Practice Operations, Primary and Specialty Care at Teladoc Health is responsible for overseeing the management of US care delivery operations across various service lines, including P360, Nutrition, and Dermatology. This role involves leading a team to ensure efficient practice operations, enhance patient experience, and achieve financial performance goals. The Senior Director will collaborate with multiple departments to drive performance initiatives and ensure high-quality clinical care.

Responsibilities

  • Oversee the daily operations of the virtual healthcare practice to ensure efficiency and effectiveness.
  • Lead and motivate the care delivery operational team to optimize performance and accountability.
  • Develop reporting and metric analysis to monitor performance and identify areas for improvement.
  • Co-develop and implement strategic plans to enhance practice growth, financial health, and service quality.
  • Recruit, train, and evaluate the performance of staff to maintain a high-performing team.
  • Provide leadership and support to clinical and non-clinical staff, ensuring adherence to best practices and compliance requirements.
  • Assist in managing the provider network across Teladoc Health Medical Group.
  • Ensure high standards of patient care and satisfaction by coordinating with healthcare providers and support staff.

Requirements

  • Master's Degree preferred
  • 7+ years of operational leadership in a multi-specialty practice in a clinic or ambulatory care setting
  • Deep understanding and experience in developing and implementing integrated care models and population health management strategies
  • Comprehensive knowledge of virtual healthcare delivery systems and telehealth regulations
  • Demonstrated success in strategic planning and managing healthcare clinical operations on a national scale
  • Exceptional leadership and team-building skills
  • Excellent communication and interpersonal skills
  • Comprehensive knowledge of healthcare regulations and compliance requirements
  • Ability to function in a fast-paced, high-pressure environment
  • Well-organized and a self-motivator with a high Say-Do ratio

Benefits

  • Performance bonus
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401k plan
  • Paid time off
  • Flexible scheduling
  • Professional development opportunities
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service