Senior Director, People Technology, AI and Analytics

2U-posted 5 days ago
$170,000 - $200,000/Yr
Full-time • Director
Crystal City, TX
1,001-5,000 employees
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2U is seeking a forward-thinking People Analytics, AI, and People Technology leader to architect and execute a next-generation strategy for how we leverage data, artificial intelligence, and HR technology across the organization. This role leads the People Analytics & Technology team and serves as a strategic thought partner as part of the People Senior Leadership Team. In this role, you will drive the design and adoption of an integrated AI-enabled people technology ecosystem - maximizing the value of our platforms, data, and automation capabilities to improve the employee experience, accelerate decision-making, and unlock business performance. You will identify and scale opportunities for applying predictive analytics, machine learning, automation, and advanced people insights to enhance core HR processes and outcomes, including workforce planning, talent acquisition, DEI, employee experience, retention, and organizational health. You will develop a holistic roadmap for our people technology stack, ensuring systems are optimized and future-ready. You will lead technology-driven transformation projects focused on user experience, cost efficiency, data governance, and system cohesion, while also serving as the strategic integration layer between the People Team, 2U Tech, and our HR technology vendors. This includes translating business needs into technical requirements, aligning SLAs and outcomes, and ensuring effective administration of contracts, spend, and vendor performance. As the organization’s subject matter expert for People Analytics, AI, and People Tech, you will collaborate deeply with Finance, Tech, and People Team COEs to ensure leaders can access, interpret, and act on insights through scalable self-service tools, dashboards, and advanced analytics products. Your work will empower leadership with data-driven intelligence and predictive capabilities that inform strategic, operational, and talent-related decisions.

  • Develop and maintain the HR technology strategy and roadmap, ensuring systems, architecture, and integrations are modern, scalable, and aligned to business needs.
  • Lead and oversee Workday configuration needed for major enterprise initiatives, including Job Architecture, Pay for Performance, organizational restructuring, and ongoing optimization work.
  • Oversee the end-to-end migration of contract workers into Workday, ensuring clean data architecture, sound security design, scalable reporting structures, and a stable long-term operating model.
  • Collaboratively assess current and future tech requirements across the People Team; maintain an external awareness of emerging HR tech trends and best practices, implement opportunities to streamline to expand the HR technology landscape, consolidate duplicative systems, and identify gaps in the current tools
  • Design and oversee cross-system automation to improve accuracy, reduce manual work, and streamline workflows across platforms such as Greenhouse, Workday, and Pyn.
  • Manage the HRIS team and partner with cross-functional tech teams to optimize integrations, execute the roadmap, and deliver against cross-functional Workday needs"
  • Manage HR tech vendor relationships and ensure services, SLAs, and integrations meet business needs. Navigate technology contract renewal process, working with procurement, legal, privacy, and business stakeholders to effectively execute or eliminate technology contracts.
  • Develop a people analytics strategy & roadmap, including shift into predictive analytics, innovation lab, and an action-focused analytics function
  • Quantify the success of people team initiatives and identify data-driven challenges that should be prioritized. Partner with key stakeholders to implement data-driven solutions.
  • Oversee the team responsible for producing functional dashboards and delivering the employee listening strategy that support leadership data-driven decision-making.
  • Deliver high-quality reporting and analytics covering talent acquisition, attrition, diversity, employee experience, and People Team operational metrics.
  • Partner with People team leaders to support strategic workforce planning, including scenario modeling and forecasting.
  • Translate data into compelling narratives, visualizations, and insights that clearly articulate business implications - not just numerical outputs.
  • Serve as a subject matter expert for the People Team on analytics and measurement strategy, providing guidance, mentorship, and education across the function and serving on the company-wide Data council representing the people team
  • Own the Snowflake enterprise data warehouse, partnering with the data platform team to identify opportunities to add data sources, optimize configuration, and troubleshoot challenges.
  • Serve on the People team Senior Leadership team, crafting and executing the broader people team strategy and fostering team culture
  • Manage Director, HR Enablement who will drive alignment and collaboration across the People Team to ensure technology, analytics, and process improvements are understood, adopted, and fully activated.
  • Oversee training, documentation, and knowledge-sharing forums to ensure HR and managers are equipped to leverage new tools, insights, and capabilities.
  • Convene cross-functional groups to drive innovation and elevate the strategic value of data and technology within HR.
  • Support Director, HR Enablement with communication and change management efforts for major People Team initiatives, ensuring clarity, adoption, and continuity.
  • Serve as a trusted advisor to senior leaders on the intersection of technology, analytics, and people strategy - helping shape a more modern, scalable HR operating model.
  • Identify and implement a human-first AI philosophy for the people team
  • Identify and evaluate opportunities to embed AI, machine learning, and automation into HR processes to reduce manual workload and improve quality and experience.
  • Partner with HR leaders to implement AI-driven solutions, including workflow automation, predictive modeling, conversational tools, and intelligent content delivery.
  • Ensure AI adoption aligns with governance, responsible-use principles, and data integrity requirements.
  • Measure the impact of AI-enabled enhancements and refine strategies based on usage, adoption, and business outcomes.
  • Foster a culture of experimentation, innovation, and continuous improvement across the People Team - encouraging new ideas and bold solutions.
  • 5+ years’ experience in building and leading high performance analytics organizations in the HR space with experience implementing core HCM and other point technology solutions.
  • 10+ years’ experience with data analytics tools, Workday (or other HCM) and data visualization tools such as Tableau.
  • Collaborative leadership skills to challenge the status quo and chart an effective technology strategy and roadmap
  • Ability to gather and use data to inform decision-making and persuade others. Work effectively in an unstructured environment requiring new perspectives and creative approaches
  • Enthusiastic about the opportunity to partner, lead and build new things. Comfort with toggling between managing the day-to-day and envisioning/building the future.
  • Desire to automate and deliver self-service tools and dashboards to allow for more sophisticated analyses, complex problem solving and business value
  • Strong problem-structuring and problem-solving ability
  • Strong Excel and Google Sheets skills
  • Proven ability to challenge and motivate a team to foster innovation in an atmosphere of mutual respect
  • Medical, dental, and vision coverage
  • Life insurance, disability, and 401(k) employer match
  • Free snacks and drinks in-office
  • Generous paid holidays and leave policies, including unlimited PTO
  • Additional time off benefits include: volunteer days, parental leave, and a company-wide winter break
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