Senior Director People Operations

About the position

The Sr. Director of People Operations will oversee the multi-faceted end-to-end HR operational infrastructure providing both front and back end operational support to the Catalyst Brand enterprise. This role will collaborate with the business to develop and implement long range plans necessary to incorporate technology change, maintain operational efficiencies and provide exceptional internal customer support as it relates to the HR function.

Responsibilities

• Direct the strategy and operations of HR operations which includes, but is not limited to, compensation administration, rewards and recognition, severance administration, HR policies and procedures, HR SOX compliance, position management, and onboarding coordination.
• Build and enable strategies to ensure compliance and administration of programs such as Minimum Wage changes, Merit / Bonus pay administration, Salary Plan/Grade maintenance and Wage Structure changes.
• Enable and empower associate, managers, HR Team and enterprise through People solutions to engage and manage our workforce.
• Partner with HRIS, Payroll teams to develop effective solutions to resolve break fixes or other challenges that arise.
• Develop effective, productive relationships with functional leaders and partners in HR, IT and Finance; leverage these relationships to produce superior outcomes.
• Direct the strategy and operations of all reporting and HR analytics including, but not limited to, performance dashboards, background checks, statutory compliance reporting, and custom reporting.
• Responsible for data management, accuracy audits and compliance.
• Create reporting for Federal and State mandated reporting, legal litigation, pay equity projects compliance requirements & filings, etc.
• Manage domestic and international HR Shared Services Teams and provide ongoing development and career opportunities that effectively attract, motivate, and retain key talent.

Requirements

• College degree with concentration in human resources, information technology, or related discipline required; advanced degree preferred.
• 10+ years' experience in human resources, information technology or a related discipline required; 3+ years in a leadership role preferred.
• Expert knowledge and conceptual mastery of HR information systems and HR processes required.
• Basic understanding and exposure to retail operations preferred.
• Proficient understanding of HCM systems and other HR technology platforms.
• Proficient understanding of people data management, reporting principles and testing standards.
• Ability to convey information and advice on complex matters to divergent audiences with an adaptable communication style.
• Expert ability to work cross-functionally, reconciling stakeholder conflicts and influencing senior leaders using adaptive persuasion.
• Ability to translate strategic plans into operational objectives and maintain focus and execution on moderate to long-term goals.
• Expert project management skills, including the ability to assess risk, manage and organize work, allocate budget, and people resources, adapt to unfolding circumstances, and deliver on-time results.

Nice-to-haves

• Project Management Professional (PMP) or HRIS-related certification (HRIP, HRCI, etc) preferred.

Benefits

• Medical/dental/vision insurance starting on day one.
• Term life insurance.
• Paid vacation/holidays.
• 401(k) Savings Plan with company match.
• Associate discount on Catalyst brand merchandise.
• Opportunities for growth and development through training and development programs.
• Collaborative and supportive culture that values teamwork and employee success.