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The Senior Director of People and Operations will serve as City Year Chicago's main owner of site culture and operational practices to drive outcomes and people satisfaction. This leader will work collaboratively with other department heads to ensure the site is engaging in ways that align to organizational values and aspirations. The SD POps will lead the day-to-day operations of the site and play a critical role in ensuring staff and AmeriCorps Members have the necessary tools and resources to drive student impact. This is the perfect position for a culture-loving, people-centered, detail-oriented, highly-collaborative individual who is excited about building operational policies and processes at a mission-driven organization that's partnering with AmeriCorps members, students, and schools to improve educational outcomes for youth in Chicago. Reporting to the Chief of Staff and serving on the executive leadership team, you will be responsible for developing and implementing a long-term people and culture plan, implementing an operations plan, as well as the day-to-day management of all-office related issues such as: technology, resources, and expense tracking, vendor relations, and facilities. You will also play a key role in site culture and staff experience through hiring, onboarding, and culture-building initiatives.