Senior Director, Operations Platforms

Fanatics • Atlanta, GA

67d

About The Position

The position involves leading the strategy and execution of ERP implementations and upgrades, focusing on supply chain, order management, and financial integration. The role requires collaboration with various teams to ensure that the ERP system reflects approved scenarios and integrates effectively with forecasting tools. Additionally, the position oversees the ATP logic and order allocation processes across channels, ensuring efficient operations.

Requirements

• 10+ years of experience in operations systems leadership, with deep expertise in ERP (Oracle, SAP, etc.), WMS, and OMS platforms.
• Proven track record of leading large-scale systems implementations in complex, multi-channel environments.
• Strong understanding of supply chain processes, inventory management, and order fulfillment.
• Experience with integration architecture, data governance, and change management.
• Excellent communication and leadership skills, with the ability to influence across functions.

Responsibilities

• Own the roadmap and execution of ERP implementations and upgrades, with a focus on supply chain, order management, and financial integration.
• Partner with planning teams to ensure ERP reflects approved baseline scenarios and integrates with forecasting tools (e.g., o9).
• Oversee ATP (Available-to-Promise) logic and order allocation processes across channels.
• Lead WMS strategy and deployment across distribution centers, ensuring support for high-volume wave releases, cross-docking, and DC bypass scenarios.
• Align WMS capabilities with labor management and automation initiatives.
• Drive global order promising, pricing, and fulfillment capabilities through integrated OMS platforms.
• Ensure seamless coordination between order capture, shipping, invoicing, and customer programs.
• Support integration of ERP with adjacent systems including PLM, TMS, and financial platforms.
• Ensure real-time data synchronization and visibility across inventory, manufacturing, and logistics.
• Lead cross-functional teams through full lifecycle implementations-from requirements gathering to go-live and post-launch optimization, in partnership with the technology org.
• Establish KPIs and governance frameworks to measure system performance and stakeholder readiness.
• Collaborate with Technology, supply chain, finance, and commercial teams to align platform capabilities with business needs.
• Manage vendor relationships and ensure compliance with partner governance standards.

What This Job Offers

• Industry: Broadcasting and Content Providers
• Number of Employees: 5,001-10,000 employees