Senior Director, Operational Strategy & Excellence
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About The Position
You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility. Applicants for this role will have the flexibility to work remotely anywhere in the Continental United States. Position Purpose: Responsible for the strategic and operational oversight across business segment to drive visibility on operating model performance and implement strategic initiatives to ensure optimal efficiency and effectiveness. Support implementation of short and long-term strategic priorities, business objectives through strategic planning, project management, and operational execution, and business and market development opportunities. Develop, prioritize and execute business process excellence initiatives to identify opportunities for operational efficiencies across the segment. Support business development strategy and initiatives across the segment. Translate strategic objectives from business transformation initiatives into actionable plans and ensure flawless execution of those plans. Lead efforts to identify barriers to operational success of the segment and drive solutions to address business needs and ensure operational excellence. Lead efforts to partner with leadership team and stakeholders to define and deploy key performance indicators to monitor past, current and future performance of business processes. Develop and oversee data analysis efforts to produce accurate, efficient, and timely data reporting models, including federal and state deliverables, contract deliverables, ad hoc reports, and internal reports for all functional areas within the segment. Partner with operational leadership teams to resolve complex technology, data, and process-based issues, gaps, and risks. Partner with operational leadership teams to design and implement workflow optimization and automation processes. Performs other duties as assigned. Complies with all policies and standards.
