Senior Director, Operational Excellence

Oracle • Seattle, WA

6d

About The Position

As OCI’s development pipeline expands, actionable insights, strong data governance, and consistent reporting are essential to supporting informed decision-making at scale. The Senior Director of Operational Excellence acts as the primary systems architect for our global infrastructure organization, overseeing the end-to-end flow of people, processes, and systems required to scale Cloud and AI delivery. This leader will drive critical infrastructure oversight, action, and controls, ensuring that organizational handoffs are seamless and that the business is positioned to meet its strategic and financial objectives.

Requirements

• Operational Leadership: 15+ years of progressive experience in operational excellence, change management, systems architecture, or program management within a hyperscale data center or cloud environment.
• Expertise in Scaling: Proven track record of designing and implementing organizational structures and processes that supported 10x growth in a high-tech or infrastructure-heavy industry.
• Advanced Educational Foundation: MBA or Master’s degree in a quantitative or technical field (e.g., Engineering, Finance, or Operations) from a reputable institution.
• AI & Infrastructure Fluency: Deep understanding of the operational complexities of GPU-intensive clusters, including high-density power requirements and the unique networking needs of AI delivery.
• Executive-Level Influence: Mastery in distilling massive organizational datasets into high-impact narratives that drive consensus across fragmented engineering and supply chain teams.
• Strategic Systems Thinking: Demonstrated ability to act as both a systems architect and a driver of action, establishing the controls necessary to manage an expansive infrastructure portfolio.

Responsibilities

• End-to-End Operational Architecture: Design and oversee the global "operating system" for the data center organization, ensuring that people, processes, and systems are aligned to accelerate AI and cloud delivery.
• Systems & Process Oversight: Act as the lead architect for organizational workflows, identifying and resolving friction points in the handoffs between engineering, supply chain, and site operations.
• AI Infrastructure Controls: Drive critical oversight and governance for strategic AI/ML GPU cluster deployments, ensuring operational readiness and risk-aware decision-making.
• Scalable Program Management: Lead a high-impact program management function to drive cross-functional visibility and ensure execution remains within OCI’s capacity and financial guardrails.
• Long-Range Planning (LRP) Execution: Bridge the gap between multi-year financial models and operational reality, ensuring the organization has the right headcount and systems to support projected growth.
• Executive Governance: Synthesize complex operational telemetry into actionable insights for C-suite and Executive-level stakeholders, driving consensus on investment and risk.
• Systems Integration: Partner with internal tooling teams to design executive-level telemetry and BI dashboards that track the "health of the machine" across all global regions.

Benefits

• Medical, dental, and vision insurance, including expert medical opinion
• Short term disability and long term disability
• Life insurance and AD&D
• Supplemental life insurance (Employee/Spouse/Child)
• Health care and dependent care Flexible Spending Accounts
• Pre-tax commuter and parking benefits
• 401(k) Savings and Investment Plan with company match
• Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
• 11 paid holidays
• Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
• Paid parental leave
• Adoption assistance
• Employee Stock Purchase Plan
• Financial planning and group legal
• Voluntary benefits including auto, homeowner and pet insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees