SENIOR DIRECTOR, OPERATIONAL EXCELLENCE

Compass Group

84d • $160,000 - $170,000

About The Position

As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities. We feed the employees of the nation's largest and most-prestigious companies -- in every state and across all industries. As a member of Eurest's leadership and professional support team, you will help our 16,000 chefs, and in-unit associates excel as they deliver world-class meals in corporate cafes and executive dining rooms with on-site catering through vending innovations and more. Our company is innovative, high performing and fast growing. Our teammates are enthusiastic, committed to quality and thrive on consistently delivering unparalleled results. And did we mention we work with exciting companies and at interesting locations? Come grow your career with Eurest.

Requirements

• Bachelor's degree in Business, Operations Management, Engineering, or related field; MBA or advanced degree preferred.
• 10+ years of progressive leadership experience in operations, project management, or related fields.
• Proven success in managing cross-functional teams and complex projects in a matrixed organization.
• Experience in food safety, construction management, procurement, and strategic planning.
• Strong analytical skills with experience in data visualization and performance reporting.
• Exceptional communication, leadership, and stakeholder management skills.
• Ability to thrive in a fast-paced, dynamic environment with shifting priorities.

Nice To Haves

• Strategic Thinking
• Lean Six Sigma
• Deep understanding of analytics, workplace amenities, F&B and/or services
• Strong written and communication skills
• Operational Excellence
• Cross-Functional Leadership
• Data-Driven Decision Making
• Project Management
• Change Management
• Collaboration & Influence

Responsibilities

• Lead and mentor a team of four senior leaders across core operational functions.
• Develop and execute strategies that enhance operational efficiency, reduce costs, grow margin and improve service delivery.
• Partner with the COO to align operational initiatives with broader organizational goals.
• Champion a culture of accountability, innovation, and collaboration.
• Ensure compliance with all regulatory standards and drive continuous improvement in food safety protocols.
• Oversee and support planning, budgeting, and execution of new builds and renovations, ensuring alignment with brand standards and timelines.
• Optimize sourcing strategies, vendor relationships, and cost management across all categories.
• Lead end-to-end project management for new business openings, IT implementations, and operational enhancements within existing business units.
• Work closely with Operations, Human Resources, Sales, and Finance to ensure seamless execution of initiatives.
• Foster a culture of collaboration and accountability across matrixed teams.
• Serve as a key liaison between operational teams and executive leadership to ensure strategic alignment.
• Leverage advanced analytics and performance metrics to inform decision-making and track progress.
• Implement tools and dashboards that provide visibility into operational KPIs and project milestones.
• Oversee strategic projects from concept to completion, including new business launches and upgrades to existing operations.
• Build strong relationships with internal and external stakeholders to support business growth and retention.

Benefits

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Merchant Wholesalers, Nondurable Goods
• Education Level: Bachelor's degree