Senior Director of Solutions Consulting

Enterprise AI decisioning and workflow automation platform • Columbia, DC

1d • Onsite

About The Position

Join Pega’s Presales Government Solutions Consulting team—a group of mission-driven professionals transforming how agencies serve citizens. We partner with federal, state, and local governments to modernize legacy systems, improve efficiency, and deliver better constituent experiences through workflow automation and AI decisioning. As a senior leader, you’ll shape strategy, foster innovation, and ensure compliance while guiding agencies through critical modernization initiatives. Imagine leading a team that helps government agencies achieve their mission with cutting-edge technology. You’ll work in an environment that values collaboration, transparency, and public service excellence. Pega empowers government agencies to modernize legacy systems and deliver seamless citizen services through AI-powered workflow automation, case management, and intelligent decisioning that handles billions of transactions daily across federal, state, local, defense, and justice organizations. Our solutions help governments achieve operational excellence at enterprise scale by improving payment accuracy, streamlining eligibility determinations, reducing fraud, and enabling rapid digital transformation—all while maintaining compliance with the highest security standards through Pega Cloud for Government. At Pega, your ideas matter—and your work drives trust, efficiency, and better outcomes for citizens.

Requirements

• 10+ years leading teams and delivering large-scale presales consulting initiatives with measurable mission outcomes.
• High priority for those coming from a background in process automation, orchestration, CRM, and modernization.
• Partnered with federal, state, and local agencies on modernization and compliance.
• Built and led high-performing teams in government-focused environments.
• Proven success with workflow automation, AI, and digital transformation.
• Must be based in the Washington, D.C. area to effectively engage with federal and state stakeholders and be based in our main Government office with Pega key government leadership.

Responsibilities

• Work directly with the Pega Government General Manager, acting as a change agent who champions collaboration across federal, state, and local government teams.
• Break down silos and align agencies with shared missions to drive unified, citizen-focused outcomes - connecting agencies with similar missions such as Benefits Administration and Revenue Services.
• Strategically allocate team capacity effectively and efficiently toward the highest-priority opportunities, ensuring maximum impact across government initiatives.
• Lead and mentor a high-performing team delivering innovative, scalable solutions that transform how government agencies operate and collaborate.
• Collaborate with sales, product, and engineering teams to deliver innovative solutions.
• Advise senior government leaders on modernization, compliance, and technology adoption.
• Stay ahead of public sector trends and regulations to position Pega as a trusted partner.

Benefits

• Industry-leading technology trusted by major U.S. federal, state, and local government agencies.
• Continuous learning and career development opportunities.
• A mission-driven, inclusive, and innovative work environment.
• Competitive pay, bonus incentives, and equity program.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees