Senior Director of Security & IT

Built Technologies • Nashville, TN

152d • $260,000 - $290,000

About The Position

Built is hiring a strategic and delivery-focused Senior Director of Security & IT to lead enterprise security and information technology enablement. As we transform how lending, financial management, and payments work in construction and real estate, security is central to our mission as we protect our clients, their customers, and Built. This role is responsible for defining and executing a security and information technology strategy that empowers our teams to do their best work through secure, scalable systems. You will join a fast-moving, high-ownership, mission-driven team operating at the intersection of business enablement and enterprise resilience. The ideal candidate is a security-first leader who understands IT operations, can operate effectively at both architectural and execution levels, and thrives in an environment that demands measured risk-taking, rapid decision-making, and hands-on engagement. Success in this role requires pragmatic leadership, strong cross-functional collaboration, and a clear focus on outcomes. This high-impact role reports directly to the CFO, is part of the senior leadership team, and has broad responsibility for security, identity governance, internal tooling, enterprise architecture, IT service delivery, and facilities across our enterprise environment. This includes defining and enforcing security standards, scaling internal enablement through IT systems, and representing Built’s security posture to clients during sales and implementation processes.

Requirements

• Have a strong background in security and can effectively lead IT/infrastructure functions effectively
• Are comfortable managing both ICs and managers, and can roll up your sleeves when needed
• Are pragmatic, business-aligned, and understand that some risks matter more than others
• Can operate as both a strategic architect and tactical operator, driving delivery through ambiguity
• Are energized by solving for both protection and productivity, not one at the expense of the other
• Know how to speak to both technical and non-technical audiences clearly and credibly

Nice To Haves

• Led a blended security/IT or infrastructure team in a growth-stage SaaS or enterprise environment
• Successfully driven posture improvements in identity, endpoint, cloud, or enterprise systems
• Partnered with Engineering or Product to integrate security into development workflows
• Presented or prepared material for execs, boards, or client security teams
• Engaged directly with external clients, prospects, or partners to communicate technical strategy, mitigate security concerns, and build trust in enterprise technology programs
• Built or contributed to enterprise architecture decisions involving multiple SaaS platforms

Responsibilities

• Define and communicate Built's enterprise Security and IT strategy in alignment with business objectives, regulatory needs, and long-term vision
• Own the entirety of security oversight, programs and operations, and partnership with leaders across the organization.
• Drive measurable improvements to Built’s day-to-day security posture—not for compliance optics, but for architectural resilience and operational soundness
• Oversee endpoint, network, and infrastructure security including monitoring, configuration, logging, and access control
• Define and implement policies and technical controls across identity, access, endpoint protection, encryption, and data retention
• Lead vulnerability management and remediation in partnership with Engineering, including scanning, classification, tracking, and burn-down reporting
• Own internal security incident response and detection processes, including playbooks, tabletop exercises, and escalation protocols
• Ensure centralized log collection and threat detection visibility through SIEM and related tooling
• Champion employee awareness, phishing simulations, and behavior-focused training programs
• Guide application security and secure SDLC processes including tooling, risk assessment, and security integration into the dev lifecycle
• Partner with Legal and Compliance to ensure audit readiness, third-party risk management, and policy alignment
• Develop and execute a clear vision for Built’s internal technology stack
• Manage internal IT infrastructure, endpoint management, MDM, SaaS tooling decisions, and collaboration environments
• Direct the IT/ITE/facilities leader and team to ensure reliable, efficient delivery of service across the company
• Scale IT automation, asset management, onboarding/offboarding, and employee support
• Maintain the health, security, and architecture of enterprise platforms like Okta, Google Workspace, Slack, Crowdstrike, and Kandji
• Lead Built’s internal AI enablement strategy, decision support, and enablement
• Define and enforce guardrails for AI tool usage, prompt management, and data access controls
• Build dashboards, tracking systems, and internal capabilities to safely scale AI-powered tooling across the business
• Establish an AI-first culture that challenges norms, uses AI responsibly, and casts vision as to how AI enables our people to do the best work of their lives
• Serve as the internal and external face of Built's security program
• Partner with Engineering on the software development lifecycle and vulnerability remediation prioritization
• Lead security conversations with clients and prospects, including diligence, onboarding, and ongoing partnership discussions
• Identify, evaluate, and lead adoption of security and IT tooling; partner with procurement on contracting
• Support Sales and Customer Success in responding to client security diligence and onboarding inquiries
• Partner with Legal and Compliance to review vendor security and ensure contract coverage
• Collaborate with People, Finance, and Legal on onboarding flows, device readiness, and enablement budget strategy

Benefits

• Competitive benefits including: uncapped vacation, health, dental & vision insurance, and 401k
• Robust compensation package including base salary and equity
• Flexible working hours, paid family leave, ERGs & Mentorship opportunities
• Learning grant program to support ongoing professional development

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 251-500 employees