Senior Director of Quality Systems

Medline Industries, LP • Northfield, IL

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About The Position

Provides enterprise leadership for a central quality support organization that partners with multiple manufacturing locations to resolve complex quality and compliance issues, lead systematic remediation, CAPA execution, and strengthen manufacturing quality systems and processes. This role is accountable for rapid, compliant problem resolution across sites while also driving longer-term capability building, standardization, and quality system maturity. Manage people, projects, and priorities to address resource and operational challenges. Direct and manage sites during FDA inspections and responses to observations. Liaison with site operation management providing input and support to ensure Quality and Compliance requirements are being met. Partners cross-functionally with manufacturing, engineering, regulatory, operations, corporate quality, to increase regulatory compliance. Support Quality Systems related activities, analyze problems related to quality/regulatory information, and provide process structure and technical support in solving these problems. Provide expertise, counsel and guidance to Quality leadership. Manage the Quality data integrity for Medline products including but not limited to, sterile products, medical devices, pharmaceuticals, biologics, cosmetics, medical foods, and dietary supplements.

Requirements

• Bachelor’s degree in technical or scientific discipline
• Knowledge of Food and Drug Administration (FDA), Quality System Regulations (QSR) and International Organization of Standardization (ISO).
• Proficiency in Microsoft Suite.
• Position requires travel up to 20% of the time for business purposes (within state and out of state).
• Experience leading people and cross functional teams through quality change and continuous improvement.
• Experience hosting FDA/ISO GMP inspections and regulatory meetings.
• Experience writing, reviewing, and managing FDA responses
• Experience with quality systems development and implementation.
• Experience with Medical Device Design Controls, CE technical File Requirements, and 510K submissions.
• Experience in the Medical Device, Pharmaceutical industry, cosmetic, combination product industry.
• Experience hosting FDA/ISO GMP inspections.
• Proficiency in analyzing and reporting data to identify issues, trends, or exceptions to drive improvement of results and find solutions.
• Demonstrated ability to control and coordinate team priorities, concurrent projects, competing priorities and critical deadlines.
• Position requires travel up to 25% of the time for business purposes (within state, out of state and/or internationally).

Nice To Haves

• 8 years or more of managerial experience preferred.
• 10 years or more of related experience in Medical Device, Pharmaceutical, Food, Cosmetic, or Personal Products industries preferred.

Responsibilities

• Lead personnel, activities, and resources for continuous Quality System improvement.
• Motivate and engage the team and others around the operational excellence vision and ensure execution.
• Advises leadership to ensure the QMS for assigned departments are in compliance as measured by FDA/ISO/internal audits.
• Collaborate with cross-functional teams to deploy quality processes and systems.
• Consult and provide guidance to business partners.
• Partners with other applicable leaders to ensure a strategic approach to any regulatory audit and related responses
• Prepare and deliver Customer presentations
• Oversee critical Quality systems projects and team that identify, lead and drive opportunities to improve quality systems and develop long-term strategies that support the success of the business.
• Review and determine the application of various system compliance regulations.
• Ensure compliance to global regulatory requirements with internal procedures.
• Identify risk and compliance opportunities.
• Train and coach personnel and cross-functional teams to deliver optimal results.
• Management responsibilities include:
• Typically manages through multiple Managers
• Provide leadership and management to one or more major departments of an operating unit or to a department that has systemwide accountability
• Strategic, tactical and operational planning (12 + months) for the function or department
• Direct budgetary responsibility for one or more departments, functions or major projects/programs
• Interpret and execute policies for departments/projects; develop, recommend and implement new policies or modifications to existing policies
• Hiring staff, recommending pay increases, performing performance reviews, training and development of staff, estimating personnel needs, assigning work, meeting completion dates, interpreting and ensuring consistent application of organizational policies

Benefits

• Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
• Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
• For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees