Senior Director of Operations, Graduate Medical Education
About The Position
The Senior Director of Operations for Graduate Medical Education (GME) provides operational oversight and develops operational plans to translate GME's strategy for execution for all programs across the institution. Reporting to the Executive Director, this position exists to lead and manage the operational infrastructure that supports GME programs, including budgeting, compliance, legal/contracting, data reporting, and administrative support. The Senior Director serves as a key liaison between hospital leadership, academic departments, SEIU-CIR, and external accrediting bodies, ensuring seamless coordination and continuous improvement across all GME functions pertaining to operations.
Requirements
- Bachelor's degree in healthcare administration, or a related field required.
- Minimum of 7 years of progressively responsible experience in graduate medical education, healthcare administration, or academic operations required.
- At least 5 years of experience in a leadership role managing teams and complex projects within a healthcare or academic setting required.
- Experience in administrative roles, particularly with educational or healthcare setting.
- Fluency in legal and contract management pertaining to academic operations.
- Strong leadership and team management skills, with the ability to inspire and guide cross-functional teams.
- Excellent strategic thinking, complex problem-solving, and decision-making abilities.
- Proficiency in data analysis, reporting, and performance metrics.
- Exceptional communication and interpersonal skills, with the ability to build relationships across diverse stakeholder groups.
- Demonstrates ability to manage complex projects and drive organizational change.
- Ability to plan, organize, motivate, mentor, direct and assess the work of others.
- Ability to prioritize work by making informed judgments and to develop solutions for complex problems.
Responsibilities
- Collaborates with the Executive Director and DIO to operationalize GME functions
- Leads tactical planning and execution for GME operations, ensuring alignment with institutional priorities
- Oversees the implementation of policies, procedures, and systems that support efficient and effective GME program administration
- Leads a team of professionals and is responsible for creating and maintaining a work climate where employees have a high level of engagement
- Directs and manages workflows and improvements associated with all operational areas to meet resident/fellow and department needs while upholding community standards and regulatory requirements
- Partners closely with the DIO, Executive Director, and Human Resources to oversee policies and procedures that closely align with the Collective Bargaining Agreement and supports a positive relationship with the SEIU-CIR
- Maintains a proficient understanding of the terms and application of the collective bargaining agreement
- Assists in the preparation for and participates in collective bargaining with the union
- Manages operational budgets, financial planning, and resource allocation for GME
- Manages financial agreements and contracts
- Directs data collection, analysis, and reporting to inform decision-making
- Represents GME operations in institutional committees and strategic initiatives (i.e QGenda, MedHub, etc)
- Supports Executive Leadership with Program Director and Program Coordinator Monthly Meetings
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What This Job Offers
Job Type
Full-time
Career Level
Director
Number of Employees
5,001-10,000 employees
