Senior Director of Executive Engagement

Calix

6d • Remote

About The Position

The Calix platform enables Communication Service Providers (CSPs) of all sizes to transform and future-proof their businesses. Through real-time data, automation, and actionable insights delivered via Calix One — our cloud-first, AI-powered platform — CSPs can simplify operations, collapse cost, and accelerate innovation. Calix One brings together the automation of everything and the experience of one, empowering customers to deliver differentiated subscriber experiences while driving acquisition, loyalty, and revenue growth. This is the Calix mission: to enable CSPs of all sizes to simplify, innovate, and grow, strengthening both their businesses and the communities they serve. Role Overview The Senior Director of Executive Engagement is responsible for the strategy, execution, and continuous improvement of Calix’s Executive Briefings and Advisory Boards Programs. This leader will drive high-impact engagements with C-level executives across key customers, ensuring the right executive is in the right program at the right time to maximize value for Calix and its customers. The Senior Director will partner cross-functionally to align executive engagement with Calix’s strategic priorities, accelerate innovation, and amplify Calix’s influence in the market.

Requirements

• 10+ years in program management, executive engagement, or related fields.
• Proven experience building and executing executive programs, with a track record of measurable impact.
• The ability to distill customer insights, priorities, and pain points into actionable discussion points for executives.
• Experience working closely with Executives (VP+, C-Suite) internally and with customers required.
• Ability to balance strategic vision with attention to detail.
• Data-driven mindset with experience in program measurement and reporting.
• Ability to operate with urgency, clarity, and precision in a fast-paced environment.
• Highly organized and detail-oriented self-starter with exceptional prioritization, and time management skills.

Nice To Haves

• Experience with Salesforce, Power BI, and Jifflenow is a plus.

Responsibilities

• Own the strategy and execution for Executive Briefings and Advisory Boards, including program design, agenda development, and continuous improvement.
• Use sales data and AI to be proactive in driving Executive Briefings in the right accounts at the right time
• Partner with account teams to design and deliver high-impact executive engagements that address customer challenges and unlock opportunities.
• Drive action and close-loop processes, ensuring follow-up on meeting outcomes and implementation of agreed actions.
• Work with internal teams to enhance the Executive Briefing Center in San Jose and up-level existing offices for briefings
• Collaborate with Sales, Success, Product, and Marketing teams to deliver measurable value from executive engagement programs.
• Partner closely with Calix's Executive Leadership and other business leaders to ensure cross-functional alignment on program goals and key metrics.
• Define KPIs for Program Success
• Report quarterly on program health, adoption, impact on revenue.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed