Senior Director of Enterprise Applications

Oberlin College & Conservatory•Oberlin, OH

66d•Onsite

About The Position

Oberlin's Center for Information Technology (CIT) seeks a strategic, hands-on, and experienced Senior Director of Enterprise Applications to lead a campus-wide ERP modernization initiative. This is a full-time, on-site leadership role, offering the opportunity to shape the future of enterprise systems at one of the nation's premier liberal arts institutions. Reporting to the Chief Information Officer, the Senior Director will oversee the planning, implementation, and support of a modern, cloud-based ERP platform aligned with Oberlin's academic and operational goals. The ideal candidate brings a blend of technical depth, strategic vision, and strong leadership, with a demonstrated ability to translate complex technical concepts into clear, accessible information for non-technical users. As a member of the CIT Leadership Team, this individual will join a dynamic group of leaders committed to building a high-performing, service-oriented, and collaborative culture. They will work closely with CIT staff across functional areas to ensure cohesive execution, knowledge sharing, and a shared commitment to innovation and service excellence. The successful candidate is a relationship-builder who can lead through influence, inspire teams, and thrive in a collaborative academic environment.

Requirements

Bachelor's degree in Information Technology, Business, or related field
7+ years of progressive leadership in higher education IT
Direct experience leading and/or migrating ERP systems such as Ellucian Banner and/or Workday
Experience with application development, cloud platforms (e.g., AWS, Azure), and iPaaS
Strong background in business process improvement and system integration
Excellent communication skills, with the ability to explain technical concepts to non-technical audiences
Demonstrated ability to lead campus-wide change management initiatives
Proven success in project management and team leadership.

Nice To Haves

Master's degree in IT, MBA, or related field
Experience working in a liberal arts college or similar academic environment
Experience managing or supporting on-prem Banner ERP systems
Demonstrated success managing cloud ERP environments and support models
Solid foundation in cybersecurity and compliance for enterprise systems
Familiarity with institutional planning, student lifecycle systems, academic operations, and shared governance in higher education

Responsibilities

Lead ERP Transformation: Oversee the strategy, planning, and execution of Oberlin's transition to a modern cloud-based ERP (Banner Cloud and/or Workday).
Business Process Improvement: Collaborate with cross-functional leaders to redesign administrative and academic workflows for greater effectiveness.
Change Management: Develop and lead comprehensive change management strategies, including stakeholder alignment, communication, and training.
Cloud ERP Support Model: Implement and manage a support structure tailored to cloud-native ERP environments.
System Integration & iPaaS: Oversee enterprise application integration using modern platforms such as iPaaS.
Enterprise Applications Portfolio: Manage and evolve a portfolio of applications that support critical college functions.
Oversee Administrative and Academic Systems: Ensure effective support of Student Information, Finance, HR, and third-party integrations.
Cybersecurity & Compliance: Align enterprise systems with security, privacy, and compliance standards in collaboration with the Information Security team.
Hands-On Technical Leadership: Contribute to system design, cloud architecture, and hands-on application development to support evolving enterprise needs.
Data Governance: Lead efforts to implement data governance practices that enhance data quality, stewardship, access, and institutional reporting capabilities.
Project Management: Lead cross-functional project teams using best practices in project delivery and risk management.
Mentorship & Team Development: Lead, coach, and inspire a team of IT professionals, fostering collaboration, innovation, and accountability.
Cross-Campus Engagement: Partner with administrative and academic departments to ensure systems align with user needs and institutional goals.
Vendor Management: Oversee ERP vendor relationships, contracts, and performance management.
User Communication: Serve as a bridge between technical teams and campus users, simplifying complex technology and supporting user adoption.

Benefits

Compensation includes an excellent benefits package including tuition benefits for eligible children to attend Oberlin College and many other institutions.

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