Senior Director of Data Management, Analysis and Reporting

Manulife • Boston, MA

92d • $120,750 - $217,350

About The Position

Join Manulife's Audit and Advisory Services team, where we partner with management to enhance risk control and organizational resilience. We deliver insightful reports to senior management and the Board, reinforcing our commitment to excellence and accountability. Our energetic and collaborative team offers exposure to new business areas and influences business management through diverse projects. We prioritize professional development and innovation, offering opportunities like data analytics training to advance your career. The Audit and Advisory Services Professional Practices Team supports and enhances the quality and effectiveness of assurance and advisory engagements across the organization by developing and implementing audit methodology and related best practices; standards; quality assurance; training and development; tools and systems used within the department; board and senior management reporting; internal performance metrics; and developing and implementing strategic priorities. The team collaborates with various stakeholders within Audit and Advisory Services and within the company to support the mission and vision of Audit and Advisory Services and the company's strategic objectives. The team is also committed to fostering a diverse and inclusive environment, supporting initiatives that drive organizational excellence. Join a team committed to your expertise, growth, and development!

Requirements

• Demonstrated experience in project and resource management, as well as talent development.
• Strong analytical and problem-solving skills, with a strategic mindset.
• Demonstrated ability to work effectively in diverse environments and cultures, over a number of geographically dispersed office locations.
• Ability to effectively communicate ideas orally and in writing, at Segment and Global Functions levels, and to listen and consider ideas of others.
• Excellent customer focus and commitment to quality.
• Results oriented; ability to balance multiple priorities and projects.
• Strong relationship skills including a demonstrated ability to deal effectively with staff at all levels.
• Proven project management skills in achieving departmental, project and individual objectives.

Nice To Haves

• Strong communication and interpersonal skills, with the ability to build relationships and influence stakeholders.
• Exceptional attention to detail.
• Strong experience with database tools, dashboards and SharePoint design / maintenance / programming would be an asset.

Responsibilities

• Manage processes and data quality within Archer.
• Lead the department’s effective utilization of the Archer.
• Champion initiatives to enhance and innovate the user experience with the Audit Management Software, aligning with the department’s strategic goals.
• Ensure the quality and completeness of all communications provided to the Audit Committee, Executive Management, regulators, and other key stakeholders, maintaining high standards of accuracy and relevance.
• Manage key department programs and processes, including Privacy, Records Management, Business Continuity and Disaster Recovery preparedness.
• Manage the gathering, reporting, and tracking of information for external regulators.
• Serve as the audit representative and manage the integration within the Integrated Audit Program (IAP), including managing the process for business hierarchy/audit universe changes.
• Coordinate and direct the development of the annual financial plan and forecast, overseeing expense management analysis throughout the year to ensure financial targets are achieved.
• Manage the development of the annual audit plan, including the tracking and reporting of its completion, and manage any adjustments to the plan.
• Contribute to other improvement initiatives and projects undertaken by the Professional Practices Team, enhancing the efficiency and effectiveness of Audit Practices.

Benefits

• Health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage.
• Adoption/surrogacy and wellness benefits.
• Employee/family assistance plans.
• Retirement savings plans (including pension and a global share ownership plan with employer matching contributions).
• Financial education and counseling resources.
• Generous paid time off program including holidays, vacation, personal, and sick days.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree