Senior Director of Customs and Trade Compliance

Supply Chain Solutions-posted 2 days ago

Full-time • Executive

Hybrid • Grand Rapids, MI

51-100 employees

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Supply Chain Solutions is seeking an experienced Licensed Customs Broker (LCB) to lead and evolve our Customs & Trade Compliance function. This executive-level role combines regulatory expertise, proven people leadership, and a passion for AI, automation, and innovation to modernize global trade operations.

Serve (or progress to serve) as the company's Licensed Customs Broker of Record
Ensure compliance with CBP, PGA, import/export regulations, HTS classification, and AD/CVD
Build, lead, and develop high-performing teams and future leaders
Champion AI, automation, and technology-driven solutions to improve accuracy, efficiency, and audit readiness
Partner cross-functionally with Operations, Sales, Finance, Legal, and IT
Act as executive, client-facing authority on customs and regulatory matters

Active U.S. Licensed Customs Broker (LCB) – required
10+ years in customs brokerage, trade compliance, or international logistics
5+ years of people leadership experience
Deep knowledge of HTS, ADD/CVD, PGA filings, audits, and enforcement actions

Experience with CargoWise, ACE, automated classification, OCR, or AI-enabled workflows a plus

Executive visibility and influence
Opportunity to build teams and shape the future of trade compliance
Organization committed to innovation and continuous improvement

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