Senior Director of Corporate Communications

Veterans United Home Loans•Columbia, MO

20h

About The Position

As the Senior Director of Corporate Communications, you’ll lead the strategy and execution of Veterans United’s external communications, helping protect and elevate our reputation nationwide. You’ll shape how our story is told across media, government, community, and industry audiences while serving as a trusted spokesperson for the company. This role blends strategic leadership with hands-on execution, guiding a high-performing communications function and ensuring our voice is consistent, credible, and aligned with company priorities. Official title will be based on experience and skill set.

Requirements

strong written and verbal communication skills and know how to tailor messages for different audiences.
thrive in fast-paced, results-driven environments and stay steady through change.
excel at building trust and forming highly collaborative relationships across teams and external partners.
approach challenges with sound judgment, analytical thinking, and thoughtful decision-making.
handle conflict and sensitive situations with professionalism and care.
passion for delivering excellent service to both internal partners and external stakeholders.
deep experience in corporate communications, public affairs, or media relations, ideally with 8 or more years in the field.
proven track record of securing national media coverage and maintaining strong media relationships.
confident engaging with senior leaders, elected officials, and civic partners.
experienced people leader who enjoys developing and coaching others.
show up consistently and can be counted on to get the job done.

Responsibilities

Proactively securing earned media by building strong relationships with national, regional, and industry reporters and pitching compelling stories that spotlight Veterans United and its family of brands.
Serving as a primary company spokesperson across traditional and digital media, industry forums, and community settings.
Developing and executing corporate communications strategies that strengthen brand reputation and influence key external stakeholders.
Partnering with senior leaders to craft thought leadership content, speeches, talking points, and op-eds that support business and mission-driven goals.
Managing and mentoring the Communications Manager, providing coaching, direction, and oversight of daily work.
Building and maintaining relationships with elected officials, policymakers, and community leaders to position Veterans United as a trusted voice in housing, veterans’ affairs, and financial services.
Collaborating closely with internal communications, marketing, SEO, and content teams to ensure message alignment and maximize external reach.
Leading media monitoring, measurement, and reporting to assess the impact of earned coverage.
Developing and activating crisis communication plans to protect the company’s reputation and reinforce stakeholder trust.
Pitching in wherever needed to strengthen the team, culture, and overall success of the organization.