Senior Director of Clinic Operations - Bay / Mt Pleasant / Thumb Markets

McLaren Health Care • MI

124d

About The Position

Oversees Bay, Mt Pleasant, West Branch, Thumb, Caro markets. Partners with McLaren Medical Group (MMG) CEO and the 3 Regional CEO’s around programmatic builds, department alignment with program lines and regional growth strategies optimizing patient access to care. Responsible for the operation of multiple ambulatory sites by department, implementation of strategic plan and mission, employee and patient experience, financial performance of sites, improvement of quality of services, coordination and integration of services with McLaren Health Care subsidiaries. Provides leadership and direction for clinical operations, revenue cycle functions, quality, compliance, performance improvement, patient experience, and employee engagement.

Requirements

• Bachelor’s degree in Health Care Administration, Business Administration or related field.
• Must complete Master’s Degree in Health Care Administration, Business Administration or related field within 18 months of starting position.
• Minimum 5 years in a progressive management position with a focus on program development, provider relations, and marketing.
• Minimum of 3 years of Director experience in physician-hospital practice integration and applicable program development.
• Minimum of 3 years of experience in specific department (Primary Care, Ortho/Neuro/Cardio, Medical/Surgical or Access) clinical operations.
• Current Michigan driver’s license and proof of valid automobile insurance.
• Excellent communication skills and teamwork problem-solving skills.

Nice To Haves

• Experience in strategic planning, marketing, sales, networking and affiliations, physician practice development, referral base development, or outreach programs in health care.

Responsibilities

• Oversee multiple ambulatory sites and ensure alignment with strategic plans.
• Partner with MMG CEO and Regional CEOs on programmatic builds and growth strategies.
• Manage financial performance and quality improvement of sites.
• Coordinate and integrate services with McLaren Health Care subsidiaries.
• Provide leadership for clinical operations and revenue cycle functions.
• Enhance patient experience and employee engagement.

What This Job Offers

• Career Level: Manager
• Education Level: Bachelor's degree