We are looking for an experienced, hands-on business performance improvement leader with track record of productivity gains and mission attainment in operations, supply chain, ERP, IT deployment and key business function support. The incumbent will use an array of continuous process improvement tools and technology to lead large-scale change across all business functions. Ability to leverage leading business and technology practices to deliver more effective and efficient ways of working and driving ongoing scale and growth. Advanced data analysis skills required for root cause analysis, process design and business optimization to create a data driven environment. Ability to work as portfolio director, program lead and subject matter expert using Lean, Kaizen, Six Sigma, Design Thinking, Project Management and Agile methods to enable measurable target outcomes. Multi-industry continuous process improvement program deployment and project implementation is a plus. Must be able to facilitate cross functional teams and collaborate with stakeholders to achieve large-scale transformation, problem solving and innovation life-cycle breakthroughs while successfully integrating change and communications management. Must be able to successfully develop metrics and scorecards to guide performance improvements. Experience with productivity maturity models and directing progressive levels of attainment. Highly skilled capability to construct end-to-end value chain and related multi-level process maps. Experience with knowledge management systems (KMS), Centers of Excellence and Communities of Practice desired. Must have track record of success in Voice of the Customer (VOC) and Voice of the Business (VOB) requirements gathering. Change management implementation experience required. The Director, Business Optimization, will have direct line accountability to the VP Enterprise Transformation and work within the CIO's senior management team.