Senior Director, Network Operations

KIPP • Orlando, FL

233d • $150,000 - $181,000

About The Position

The Senior Director, Network Operations will provide direct support to COOs and Regional Directors of Operations driving attendance and enrollment outcomes within a specific portfolio of KIPP regions. This role is a perfect position for a seasoned COO or network-level Director of Operations with a proven track record of driving results through others and who is now ready to make a wider impact on outcomes across KIPP's national school network. The Senior Director, Network Operations will report to the Vice President, Network Operations and will set the bar of excellence, build capacity and hold regional leaders accountable to results - primarily focused on the areas of chronic absenteeism, student retention and enrollment. This individual will need to be able to build strong relationships with network leaders and build credibility with key stakeholders by learning the needs of regions and schools and delivering differentiated support that meets them where they are.

Requirements

• 3+ years as Chief Operations Officer or network-level operations leader in a K-12 organization
• Track record of driving exemplary outcomes in key operation measures: enrollment, student retention and chronic absenteeism and other related school and regional operations performance areas
• Proven ability to coach adults effectively and plan and professional development with a clear focus and impact
• Comfort with a dynamic, fast-paced environment of high energy, rapid change and ambiguity
• Demonstrated passion for achieving the educational mission of the organization

Responsibilities

• Achieve Annual Operations Goals (Chronic Absenteeism, Student Retention, and Enrollment) for Portfolio of KIPP Regions
• Ensure regional and school ops leaders have aligned and ambitious goals and focused roles and responsibilities
• Support in the development and adoption of monitoring tools to effectively track progress to goals
• Monitor portfolio and school-level progress and performance, this will include regular tracking and data collection to monitor progress and improvement
• Provide direct support and coaching to a core subset of KIPP COOs and Regional Directors of Operations
• Annual/quarterly/monthly planning with individual network leaders with a focus on driving results in a set of shared measures (attendance, student retention, enrollment)
• Author and compile high-leverage resources for network leaders to utilize (i.e. turnkey PDs, trackers, templates, etc.) that not only serve as model of excellence but also provide a direct value-add to the network
• Build and utilize tools and systems to observe and provide feedback on core standardized ops practices
• Provide network-wide training on core leader moves
• Develop and implement intervention plans for regions that are significantly off-track from their Ops Anchor Metric goals
• Support hiring and onboarding of senior-most ops leader in regions in their portfolio
• Cascade best practices and learnings from KIPP Foundation best-in-class systems and processes to portfolio regions
• Work to identify trends in needs across portfolio regions and where KIPP Foundation resources can be best leveraged to improve results

Benefits

• 25 holidays for + 18 days additional flexible PTO days (flexible PTO increases to 23 days for years 3 and 4 and to 28 days for years 5+)
• 100% paid parental leave
• 100% coverage of the premium for employee and 75% for employee + family's medical/dental/vision plans
• Wellness benefits such as fitness reimbursements, discounted tickets to theme parks/attractions, backup care support for children and adults/elders, and our employee assistance program
• 401K retirement plan with 4% match
• Employer-sponsored legal plans
• Life/disability insurance
• Flexible spending accounts

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Merchant Wholesalers, Durable Goods
• Education Level: Bachelor's degree