Senior Director, Media Portfolio Ad Operations

Lilly • Indianapolis, IN

8d • Remote

About The Position

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.
Lilly is staffing for a Senior Director of Media Portfolio Operations that will work across the portfolio of brands. This position reports to the Associate Vice-President for Media and Partnerships. An ideal candidate is data driven with end-to-end knowledge of media strategy, execution, and measurement. They can quickly build trust and rapport within the organization by partnering across cross-functional teams as they establish processes and build new capabilities to support the constantly evolving landscape. They are proactive, agile, and energized by the opportunity to work in a fast-paced environment with a broad responsibility.

Requirements

• Minimum of a bachelor’s degree
• 10+ years’ experience
• Lilly does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position

Nice To Haves

• 5 +years’ media experience
• Understanding of marketing technology, tools, platforms and emerging media industry changes
• Requires knowledge emerging media platforms and technologies
• Strong learning agility and be able to solve complex problems and recommend enterprise solutions
• Broad expertise across multiple media channels, with experience in both offline and online planning, and strong proficiency in planning tools, media measurement, media mix modeling, and multi-touch attribution
• Strategic, analytical problem-solver with strong decision-making, project management, budget management, and prioritization skills
• Highly collaborative leader with a consistent record of influencing stakeholders above level and outside their function within a complex, matrixed organization
• Demonstrated success leading cross-functional teams to deliver measurable results in dynamic, fast-paced environments
• Comfortable operating in ambiguity and change, with the ability to identify, prioritize, and resolve issues effectively
• Excellent verbal and written communication skills, high attention to detail, and the ability to work effectively with diverse teams and perspectives

Responsibilities

• Lead and influence cross-functional decision-making to drive positive customer experiences.
• Act as a key lead during annual and ongoing business planning processes.
• Effectively communicate and present to senior leadership (2–3 levels up), including CMO and other C-suite customers, providing clear strategic direction and recommendations.
• Work closely with Consumer and HCP media teams to maintain standards, evolve capabilities, and establish new and scalable processes.
• Lead initiatives that eliminate customer struggles and advance best-in-class media experiences across audiences.
• Collaborate closely with external agency partners and internal cross-functional teams—including Privacy, IT, Analytics, Legal, and Regulatory—on operational and governance topics such as privacy compliance, data partnerships, third-party agreements, media guidelines, tagging, trafficking, and taxonomy.
• Partner with Advanced Analytics and Market Research teams to develop frameworks, define success metrics, shape learning agendas, and operationalize insights across Consumer and HCP media to inform optimization and future strategy.
• Manage and continuously evaluate relationships with marketing and media technology partners and tools, including ad servers, data connectivity partners, measurement solutions, and brand safety platforms, ensuring effectiveness, compliance, and alignment with business needs.
• Manage media agency relationships by establishing clear, two-way expectations for client–agency partnerships.
• Build strong relationships with agency leadership to deliver customer-focused strategies and tactics and develop action plans based on regular performance and partnership evaluations.
• Ensure adherence to all consumer marketing guidelines, good promotional practices, privacy and regulatory policies, and internal procedures, to proactively managing risk across media operations.
• Shape and lead internal connects, conferences, and marketing transformation forums.
• Upskill marketers by bringing together internal and external thought leaders to share perspectives, innovations, and procedures across the organization.
• Instill flawless fundamentals in budget management for the team and the media portfolio, agile forecasting, and windows-of-change processes.
• Develop cases and financial justifications to support funding requests during annual and long-range business planning.

Benefits

• Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance).
• Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees