Senior Director, IT Support Services
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About The Position
KIPP Texas seeks a dynamic Senior Director, IT Support Services who will report to the Deputy Chief of Information Technology and lead our critical IT support services (help desk) function. This is an exciting opportunity to drive innovation in service delivery, focusing on continuously improving the quality, efficiency, and overall user experience of our technology support. The Senior Director will partner with senior and functional business leaders to align IT service delivery with the district's strategic direction. This role demands a strategic executor who can leverage technology solutions to provide optimal support levels, manage resources effectively, and minimize operational risks while ensuring our services scale to meet the evolving needs of our educational community.
