Senior Director IT Infrastructure and Operations

Flagship Pioneering • Cambridge, MA

259d

About The Position

We are seeking a dynamic and strategic Senior Director of Infrastructure & Operations to lead our transformation toward a unified, modern, and scalable global IT environment. This is a pivotal leadership role overseeing network infrastructure, cloud strategy, Microsoft environments (including MS365), operational security, and telephony—ensuring a resilient, secure, and future-ready foundation for our business. As we transition from a scattered IT landscape to a cohesive, global infrastructure, we need a visionary leader who brings technical expertise, strong leadership, and exceptional communication skills. This role requires someone who thrives in transformation, embraces modern technologies, and is eager to drive change with energy, enthusiasm, and a forward-thinking mindset.

Requirements

• Bachelor's degree in Information Technology, Computer Science, or a related field (Master's degree is a plus).
• 10-15 years of experience in IT infrastructure and operations, with a proven track record of leadership in large-scale IT environments.
• Strong background in enterprise infrastructure, including networking, cloud (Azure/AWS), Microsoft technologies, and operational security.
• Deep understanding of modern infrastructure trends, including automation, AI-driven operations, zero-trust security, and hybrid cloud architectures.
• Experience with large-scale transformations, including global standardization and modernization efforts.

Nice To Haves

• Exceptional leadership skills, with a track record of managing and mentoring high-performing teams.
• Ability to communicate complex technical concepts clearly and effectively to executives and non-technical stakeholders.
• Proven experience in driving change, fostering innovation, and rallying teams around a unified vision.
• A forward-thinking, modern approach to IT solutions and enterprise technology.
• A problem-solver who is proactive, adaptable, and thrives in fast-moving environments.
• Strong ability to balance strategic vision with hands-on execution when needed.

Responsibilities

• Develop and execute a global infrastructure strategy, ensuring scalability, security, and efficiency.
• Oversee network architecture, ensuring high availability, performance, and modernization.
• Drive the adoption of cloud technologies (Azure, AWS, or hybrid solutions) to optimize our IT landscape.
• Ensure a modern and cost-effective telephony and communication infrastructure.
• Lead the optimization of Microsoft environments, including MS365, Active Directory, and related technologies.
• Implement and maintain strong operational security practices, ensuring compliance with best practices and regulatory standards.
• Collaborate with security teams to proactively manage risks, threats, and vulnerabilities.
• Champion the adoption of emerging technologies, including automation, AI-driven solutions, and next-generation infrastructure tools.
• Identify opportunities where AI and intelligent automation can enhance efficiency, security, and performance in infrastructure and operations.
• Drive innovation by staying ahead of industry trends and disruptive technologies, ensuring the organization is leveraging the best tools for the future.
• Be a change champion, fostering innovation and adoption of modern tools and practices.
• Partner with senior leadership to align infrastructure strategy with business goals.
• Lead and develop a high-performing team, ensuring clear direction, accountability, and continuous improvement.
• Promote a culture of collaboration, working closely with application, data, and security teams to build a unified IT ecosystem.

Benefits

• Lead a high-impact transformation and shape the future of our IT infrastructure.
• Work in a fast-paced, global environment with a focus on innovation.
• Be part of a leadership team that values modern technology, AI-driven innovation, and continuous growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree