Senior Director, Integrated Communications

NEW YORK POWER AUTHORITYCity of White Plains, NY

About The Position

The Senior Director of Integrated Communications orchestrates the New York Power Authority’s public voice and drives the storytelling behind Vision 2030—NYPA’s commitment to building a cleaner, more reliable, and more affordable energy future for all New Yorkers. The Senior Director establishes the communications strategy that integrates the Power Authority’s media relations, public engagement and marketing efforts; forges trusted relationships with communities, partners, and the press; and leads a high‑performing team through proactive campaigns, issues management, and crisis communications. This is a role for a leader who wants to inspire, elevate, and shape how New Yorkers understand and experience the state’s clean‑energy transformation, ensuring NYPA’s mission and impact are communicated in ways that reach key audiences engaged with New York’s complex power grid. #LI-CJ1

Requirements

  • Mastery of NYPA’s mission, vision, values, and extensive operations, with a deep understanding of the electric utility and energy industry
  • Strong strategic planning, writing, editing, persuasion, and collaboration skills, with the ability to communicate complex issues effectively
  • Demonstrated leadership skills with a focus on team development, employee growth, morale, and transparency
  • Ability to adapt to changing priorities and work effectively under deadline pressure
  • Persuasive in negotiating communications approaches and solutions, with the ability to adapt style to fit various situations and audiences
  • Extensive experience in managing an integrated marketing & media relations team within a larger communications business unit
  • Proven ability to work effectively with members of the news media, state agencies, and utility industry organizations, with a strong network of media contacts
  • Highly focused and flexible, with a commitment to achieving the best outcomes based on client needs and communications best practices
  • Team player who puts a high premium on collaboration, creating a positive environment and forging strong relationships
  • Strong skills in media monitoring platforms such as Meltwater, strong Microsoft office programs including Excel, Word, PowerPoint, Outlook
  • Bachelor’s degree required in Marketing, Journalism, Communications, Public Relations, or a related field
  • Minimum of 10 years of experience in related field, with at least 3 years in a management or leadership role
  • Proven media contacts and successful media placements
  • Experience in crisis communications within a "crisis management team" in an organization

Nice To Haves

  • Master’s degree is preferred
  • Experience with digital communications and marketing tools and platforms, including CRM, generative AI, sentiment analysis, SEO analytics, marketing automation and digital advertising strongly preferred
  • Experience as a communicator in the electric utility industry preferred

Responsibilities

  • Develop and execute an advanced Integrated Marketing & Media Relations strategy that aligns with NYPA's mission, vision, values, and business objectives, ensuring clear articulation of state priorities
  • Serve as the primary liaison to external partners, media, and stakeholders, promoting NYPA’s initiatives and activities to the press and public
  • Lead and mentor a team of Integrated Marketing & Media Relations professionals, fostering a culture of accuracy, clarity, collaboration, and integration across NYPA
  • Collaborate with senior leadership to develop and disseminate consistent, positive messaging regarding NYPA's contributions to New York State
  • Oversee all aspects of media relations, including crisis communications and issues management planning, ensuring effective handling of sensitive situations
  • Manage the collection, analysis, and distribution of research materials, press clips, follow-up reports, and other relevant documentation
  • Serve as the primary spokesperson for media inquiries, maintaining a strong public presence and ensuring accurate representation of NYPA
  • Ensure the accuracy and currency of all media lists, and cultivate strong relationships with media professionals to enhance NYPA's media presence
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