Senior Director, Infrastructure - Epic Systems

Quest Diagnostics Careers • Schaumburg, IL

85d • $200,000 - $225,000

About The Position

The Infrastructure Senior Director for Epic is responsible for the strategic oversight and operational management of our Epic EMR environment. This critical role will ensure the stability, performance, and scalability of our Epic systems by managing the vendor relationship, monitoring service level agreements (SLAs), and coordinating all Epic-related infrastructure activities with our external partners. The Senior Director will utilize a strong understanding of Epic's technical architecture, strong vendor management skills, and a proven ability to lead complex IT initiatives in a healthcare setting, ensuring seamless integration and optimal performance of our diagnostic workflows. The Senior Director reports to the Executive Director of Infrastructure Operations, participates in project scope discussions, and provides status updates to the leadership team. This position must be located (hybrid) in either Schaumburg, IL or Secaucus, NJ.

Requirements

• Strong understanding of Epic's technical architecture.
• Proven vendor management skills.
• Experience leading complex IT initiatives in a healthcare setting.

Responsibilities

• Ensure the stability, performance, and scalability of Epic systems.
• Manage vendor relationships and monitor service level agreements (SLAs).
• Coordinate all Epic-related infrastructure activities with external partners.
• Utilize understanding of Epic's technical architecture.
• Lead complex IT initiatives in a healthcare setting.
• Ensure seamless integration and optimal performance of diagnostic workflows.
• Participate in project scope discussions.
• Provide status updates to the leadership team.

Benefits

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours.
• Best-in-class well-being programs.
• Annual, no-cost health assessment program Blueprint for Wellness®.
• healthyMINDS mental health program.
• Vacation and Health/Flex Time.
• 6 Holidays plus 1 'MyDay' off.
• FinFit financial coaching and services.
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.
• Employee stock purchase plan.
• Life and disability insurance, plus buy-up option.
• Flexible Spending Accounts.
• Annual incentive plans.
• Matching gifts program.
• Education assistance through MyQuest for Education.
• Career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior