Senior Director I, Quality Systems & Risk Management

The Coca-Cola Company

82d • $176,000 - $199,000

About The Position

Our purpose, Refresh the world and make a difference, is uniquely us, and part of our vision includes making a positive difference in people's lives, communities, and our planet by doing business the right way. The Senior Director I, Quality Systems and Risk Management plays a critical leadership role within the North America Operating Unit Supply Chain QSE organization. This role ensures that all company-owned and co-manufacturing operations consistently produce products of the highest quality, safely and sustainably, in full compliance with The Coca-Cola Company’s standards, policies, and procedures. This role sets the strategic agenda, manages cross-functional stakeholders, and drives execution of integrated quality systems and audit programs aligned with company standards and business goals.

Requirements

• Bachelor’s degree in science, Engineering, or related technical field.
• HACCP/ PCQI Certification required.
• 10+ years in quality, food safety, or auditing roles within FMCG or pharmaceutical sectors.
• Proven leadership experience in leading large-scale transformation programs and change management.
• Experience with implementation of quality assurance, quality control, and management system programs and activities (e.g. HACCP, GFSI, ISO9000 / 22000, SPC, continuous improvement methodologies etc.).
• Experience with digital quality and compliance systems (e.g., EtQ, SAP, data analytics platforms) to support audit execution, reporting, and continuous improvement.
• Demonstrated effective communication skills (written, oral, and presentation).
• Experience with comprehensive root cause analysis and problem-solving methodologies.
• Familiarity with and exposure to lean / six sigma tools and methodologies.
• Understanding of the importance of technical governance in delivering a quality product.
• Demonstrated evidence of critical thinking, logic, patience, reasoning, empathy, continuous learning, and development.

Responsibilities

• Lead a team of quality systems and auditing professionals to uphold the highest standards of product safety, regulatory compliance, and continuous improvement across NAOU Supply Chain.
• Set strategic direction for quality systems and risk management, aligning with business goals and regulatory requirements.
• Oversee independent, risk-based audits of company-owned and co-manufacturing facilities to verify conformance to TCCC’s quality and food safety standards.
• Analyze key food safety and quality performance indicators across sites to assess business risk and enhance audit effectiveness.
• Lead the development and reporting of organizational metrics to improve audit and system performance.
• Continuously monitor industry trends and emerging technologies to inform strategy and enhance food safety, quality, and audit practices.
• Build and maintain strong relationships with internal and external stakeholders to ensure alignment and support for audit initiatives.
• Represent the audit function in cross-functional forums and contribute to broader supply chain and quality strategies.
• Lead capability building initiatives for HACCP, including hands-on training, internal auditing programs, and train-the-trainer sessions to strengthen site-level competencies.
• Mentor and develop audit team members, fostering a high-performance and growth-oriented environment.
• Influence and align with senior stakeholders to drive transformation and change management across the supply chain.
• Provide strategic oversight of risk management practices, ensuring proactive identification and mitigation of operational and compliance risks.

Benefits

• A full range of medical, financial, and/or other benefits, dependent on the position.
• Annual Incentive Reference Value Percentage: 30.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees