Senior Director, HR Technology and Digital Innovation

Vertex Pharmaceuticals • Boston, MA

64d • $220,000 - $330,000 • Hybrid

About The Position

The Senior Director, Enterprise Applications will lead a team responsible for architecture, design, development, support, maintenance and future roadmaps for a number of strategic enterprise platforms and HR applications. These systems and technologies include ServiceNow, Workday, Vertex University, and Readcube. The Senior Director, Enterprise Applications will collaborate with senior leaders and other key stakeholders across several areas of the business to identify, prioritize and deliver technology solutions in support of their goals and objectives.

Requirements

• Deep experience with enterprise application and SaaS implementations, upgrades, enhancements and operational support procedures
• Very strong communication, interpersonal, and collaborative skills
• Proven capabilities in people management and building high-performing teams
• Experience with running IT managed services or outsourced/ offshore teams
• Program/ project management, demand management, resource management and system life cycle expertise
• Strong analytical and problem-solving abilities

Nice To Haves

• B.S. and 10+ years relevant work experience
• Biotech or pharmaceutical industry experience
• Strong background in Enterprise, SOX and GxP systems and/or business processes
• Hands on experience and/or subject matter expertise with the ServiceNow, Cornerstone, and/or Workday platform and related processes (Human Resources, Payroll, Learning, etc.)

Responsibilities

• Partner with business stakeholders across Human Resources and many other functional areas in order to manage and prioritize the enterprise applications technology portfolio and continually build the future roadmap
• Build and strengthen relationships with key stakeholders - become a trusted partner and have an ongoing, significant impact towards meeting strategic business goals
• Present ideas and forward-looking plans to, and engage directly with, cross-functional senior leaders on regular basis
• Direct and lead a group of 7 Vertex team members, plus a managed services team of support engineers, administrators, developers, and business systems analysts
• Oversee a portfolio of projects, programs, releases and system enhancements, assuring quality and timeliness of delivery while remaining within allocated budget limits
• Proactively offer innovative technologies, solution ideas, and potential business process improvements in pursuit of driving efficiencies and meeting business needs
• Enhance and improve internal processes and procedures related to demand management, resource management, project delivery, platform releases and ongoing operational support
• Manage relationships with our strategic software vendors and service providers
• Provide day-to-day support and maintenance for ServiceNow, Workday and other applications, ensuring maximum uptime, high performance, and excellent customer service
• Work closely with Information Security, Internal Audit and Quality Assurance groups as needed to ensure compliance with Sarbanes-Oxley (SOX) and GxP regulations, as well as our DTE system lifecycle and change management requirements
• Participate as a member of the G&A Technology Systems Leadership Team, driving overall strategy for the team and the DTE organization at Vertex

Benefits

• Medical, dental and vision benefits
• Generous paid time off including a week-long company shutdown in the Summer and the Winter
• Educational assistance programs including student loan repayment
• Generous commuting subsidy
• Matching charitable donations
• 401(k) and more

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Chemical Manufacturing
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees