Senior Director HR Administration

Hudson Valley Credit Union•Poughkeepsie, NY

About The Position

Hudson Valley Credit Union is currently recruiting for a Senior Director HR Administration. Primary Function: Rooted in people- and member-first values, this role provides strategic and operational leadership across multiple HR Center of Excellences (COEs). Responsible for championing a culture of care, accountability, and continuous improvement while ensuring HR programs are consistent, compliant, and responsive to the needs of a growing, community-focused organization.

Requirements

Bachelor’s degree or equivalent relevant experience required.
Minimum 10 years progressive HR leadership experience, with significant responsibility in HR operations required.
Minimum 5 years in a leadership role within a banking or financial services environment, required.
Deep understanding of employment law, HR technology systems, and service delivery models.

Responsibilities

Develop and execute an HR administrative strategy that supports the credit union’s mission, culture, and long-term workforce needs.
Partner closely with the CHRO and executive team to strengthen HR’s operating model and service delivery.
Ensure COEs operate cohesively and consistently.
Anticipate workforce trends and help to guide the organization in evolving HR practices that support HR and Organizational strategies.
Oversee the design, optimization, and governance of HR processes and policies.
Ensure HR Operations delivers reliable, efficient, and employee-centric services.
Lead continuous improvement initiatives to enhance efficiency, compliance, and the overall employee experience.
Act as a key stakeholder in establishing and monitoring HR metrics and support data-informed decision-making.
Drive change as a change agent and ambassador.
Lead and develop a high-performing team across multiple HR COEs.
Foster a culture of trust, collaboration, and service — reflecting the cooperative values of the credit union movement.
Partner with HR Business Partners and leaders across the organization to ensure HR programs are well-integrated and responsive to employee needs.
Ensure Employee Relations issues are addressed with fairness, empathy, and consistency.
Oversee the creation, maintenance, and communication of HR policies that support fairness, consistency, and legal compliance. Ensuring compliance with federal, state, and local employment laws and credit-union-specific regulatory requirements.
Lead proactive risk-mitigation strategies related to HR operations, employee relations, and workforce practices. Promote practices that strengthen employee engagement, retention, and organizational health.
Partner with IT and HR Operations and applicable partners to optimize HR technology platforms and self-service tools.
Champion the use of data and analytics to improve HR service delivery and workforce insights.
Support modernization efforts that enhance employee experience and operational efficiency.
Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
Responsible for regular and predictable attendance including punctuality.