Senior Director, Health Outcomes & Care Transformation Operations

American Hospital Association•Washington, DC

9d•$163,000 - $245,000•Hybrid

About The Position

The American Hospital Association (AHA) is a national organization that represents and serves all types of hospitals, health care networks, and their patients and communities. The AHA has two main offices, located in Washington, D.C., and Chicago. The AHA offers a flexible hybrid work schedule of three days in the office and two days working remotely. We are seeking a Sr. Director for our Washington DC office. Responsible for development, planning, execution and day-to-day management of financial, operational and communications plans to ensure alignment with the strategic goals of the Health Outcomes & Care Transformation (HOCT) group and the American Hospital Association (AHA). Lead cross-functional operational and tactical functions, ensuring high quality, efficient and effective coordination across AHA teams collaborating on strategic initiatives.

Requirements

Master's Degree Business, Operations, health care administration or related Required
10+ years Operations management experience Required
Management experience Required
Diversity, inclusion or health equity experience Required
Non-profit experience Required
Expert knowledge of operational best practices - Required
Advanced knowledge of healthcare field, particularly for hospitals and health systems, including regulatory frameworks and emerging trends - Required
Advanced knowledge of nonprofit membership association structure, governance and operations - Required
Expert ability to oversee large-scale, cross-departmental programs/projects, manage budgets, resources and timeframes, and evaluate program/project outcomes to ensure alignment with association mission and vision - Required
Expert knowledge of budgeting, revenue generation (e.g. sponsorship, grants), financial reporting and resource allocation - Required
Expert leadership skills that drive initiatives, align goals with association mission, and inspire, motivate and empower team members to meet goals - Required
Highly developed written and verbal communication skills to convey complex ideas to diverse audiences; highly developed ability to convey department-level goals and initiatives, align teams and influence cross-functional collaboration through clear, targeted messaging - Required
Highly developed interpersonal skills to network, develop and foster positive relationships with internal colleagues and external stakeholders that drive association success through persuasive and strategic interactions - Required
Highly developed collaboration skills with both internal colleagues and external stakeholders that promote innovative problem-solving and constructive feedback to drive association success - Required
Highly developed analysis skills to assess complex information, including data, and translate into strategic initiatives that support association mission and vision - Required
Advanced Microsoft Office Suite skills (outlook, word, excel, powerpoint, teams) - Required
Highly developed ability to anticipate trends and changes in field; highly developed ability to identify issues and implement innovative, effective solutions to resolve complex operational issues; highly developed ability to utilize sound judgment and reliable resources to seek information and data to support decisions - Required
Expert knowledge of department-level technology integration and system lifecycle management; willingness to learn and adapt to new technologies - Required
Highly developed ability to work effectively in a fast-paced, dynamic environment with changing internal and external priorities - Required
Highly developed ability to manage multiple tasks effectively and efficiently by balancing priorities and meeting set timeframes - Required
Willingness to learn new skills and take on additional tasks - Required

Responsibilities

Collaborate with Senior Vice President and Senior Director to develop and deliver thought-leadership that provides insights, identifies priorities and shapes HOCT initiatives that support AHA members and external audiences including major initiatives such as the Economic Impact of Health Disparities, Healthier Together conference and the custom innovation summits.
Direct day-to-day team operations, to include effective planning, efficient workflow processes, accurate financial management and timely completion of functions.
Lead integration and coordination of efforts among HOCT team and across other AHA business units to produce optimal workflow and results.
Lead annual budgeting process and manage ongoing financial operations, including monthly forecasting, variance analysis, financial memos, contract/vendor oversight and fiscal stewardship.
Lead end-to-end advisory council management, including agenda planning, meeting execution, stakeholder coordination, material development, follow-up actions, member onboarding/evaluations and planning for future programming.
Collaborate and partner with internal AHA teams and external stakeholders to support the HOCT and the AHA strategic goals, to including maintaining relationships, conducting exploratory meetings and ensuring high-quality execution of external speaking engagements and partnerships.
Manage the design, planning and execution of team retreat to strengthen team engagement and enhance collaboration.
Perform other duties as assigned.