About The Position

It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Mission: The Senior Director, Government Accounts is responsible for driving the adoption of RTLS implementations in government accounts, mainly Veterans Administration hospitals. This role will have a primary focus on sales revenue and lead generation leveraging partner and customer relationships. This is a highly visible partner and customer-facing position for a detail-oriented person who thrives in a fast-paced environment. The Senior Director, Government Accounts acts as the liaison between CenTrak and its customers, requiring a proactive and energetic approach to develop and maintain positive client relationships.

Requirements

  • Bachelor’s Degree in Business, Marketing, Commerce and Engineering.
  • Must have 3+ years’ experience in healthcare.
  • Preferably with RTLS and/or Hospital IT systems and/or government contracting/sales/support.
  • Able to do 40% overnight travel
  • Strong people skills.
  • Able to empathize with others andbuild long term relationships.
  • Able to ask questions and get to the people and information desired.
  • Comfortable with technology and the use of standard office programs and networks.
  • Customer / Client service orientation.
  • Driven to meet or exceed customer expectations.
  • Listening, creative thinker, decision making acumen, problem solver, takes responsibility, demonstrates personal integrity & honesty.

Responsibilities

  • Coordinate with CenTrak Government Sales team
  • Provide client program implementations, sales support, and sales activities to existing partners/customers.
  • Maintain regular contact with partners.
  • Develop and execute program to generate sales leads within the existing customer/partner base.
  • Communicate with partners on new products and service offerings.
  • Assist with procedures to streamline partner management.
  • Assume a leadership role in managing client relationship: initiation, planning and execution.
  • Provide engagement services to implement client programs that jointly align to client strategy.
  • Continually learning about new products and improving selling skills.
  • Demonstrate industry knowledge.
  • Keeping abreast of competition, competitive issues and products.
  • Assist with preparing written presentations, reports and price quotations.
  • Must be self-disciplined and able to be productive with partner/customer management.
  • Must be proactive as well as recognize a sense of urgency.
  • Excellent communication writing and organizational skills required.
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