The Senior Director, Global Application Managed Services, will be responsible for overseeing the delivery of application managed services within an organization, managing teams that maintain, support, and optimize all applications globally, ensuring smooth operations, resolving issues, and driving continuous improvement across the application portfolio, often collaborating with business and IT stakeholders to meet service level agreements (SLAs) and effective demand management. This role will be leading a team of lean internal high performing associates and external Partner Teams distributed globally across NA, EMEA and APAC to ensure efficient service delivery, customer satisfaction and operational excellence. The team is organized by key domains globally: Retail & Warehouse including POS and 3PL’s Commerce, Order Management and Consumer Engagement Data & Analytics, Integration and Global Brands ERP, Corporate, Enterprise Planning & Supply This is a high impact role that requires setting strategy, identifying, and addressing global requirements, refine and improve the existing service portfolio and act as product owner to set the prioritization of epics and user stories. This role will be implementing processes to enhance our service quality, customer satisfaction and operational efficiency next to owning contract management, delivering top-tier service to our associates. The diversity and rhythm of our multi-domain / multi-hub operating model requires building strong strategic relationships across the PVH organization regionally as well as globally. The ideal candidate has a strategic mindset, strong leadership skills, is data driven, has deep commitment to customer value and knows what it takes to be a servant leader.