Senior Director, Generative AI Product Management

Equinix • Redwood City, CA

19d

About The Position

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work. We’re looking for a Senior Director of Generative AI Product Management to own the strategy, development, and delivery of Generative AI–powered products. This role sits at the intersection of product vision, cutting-edge AI technology, and real customer value. You’ll translate fast-moving GenAI capabilities into scalable, safe, and impactful products. This role is responsible for driving Equinix’s applied Generative AI strategy, operate as an embedded Gen AI expert across Go to Market, Operations, Product, and Corporate domains, advising, partnering, or leading initiatives based on strategic priority and readiness.

Requirements

• Analytical problem solver with the ability to work under pressure and multitask while leading cross-functional teams
• Excellent communicator able to simplify the complex
• Ability to build and maintain strong business relationships with key stakeholders as a trusted advisor
• Ability to demonstrate ownership and proactively drive initiatives
• Ability to balance collaboration and driving alignment, and being decisive
• Minimum of 8 years’ experience in Product Management and/or Data Science, preferably within the data/analytics domain, either internal facing or both internal and customer facing products (e.g., commercialized and generating revenue)
• Track record of leading successful AI/ML or Generative AI product related programsfrom project initiation through development and implementation, with quantified success metrics
• Strong understanding of LLM concepts (prompting, RAG, embeddings, fine-tuning, agents)
• Proven ability to lead cross-functional teams and ship products at scale
• Excellent communication and interpersonal skills, with proven track record of building strong relationships with business stakeholders
• Experience operating in a highly cross functional, multinational business
• Dynamic, forward-thinking leader with a bias for action, rapid experimentation, and ability to break down complex problems

Nice To Haves

• Experience launching customer facing Gen AI products
• Prior experience in Data Center, Cloud, Telecommunications, IT industry
• Advanced degree (Masters or PhD) in Data Science, Computer Science, Statistics, Physics, Engineering, or a related field.
• Experience with OpenAI, Anthropic, Google, or open-source LLMs
• Familiarity with MLOps, model evaluation, and AI observability tools
• Background in B2B SaaS, platforms, or developer-focused products
• Experience building copilots, chat interfaces, or AI-powered workflows

Responsibilities

• Gen AI Product Strategy & Vision Define and own the GenAI product vision, roadmap, and success metrics in alignment with strategic business goals, and short and long-term priorities Serve as the SME to work across domain on how Equinix embed Gen AI in internal analytics, workflows, and customer facing process to drive revenue and efficiency impact Communicate to Enterprise employees and Executives on GenAI tools and features are enabled Decide what to build as reusable enterprise capability (e.g., a central RAG infrastructure, prompt management layer) vs. bespoke domain solutions Stay ahead of GenAI trends (LLMs, multimodal models, agents, RAG, fine-tuning, evaluation frameworks) and drive innovation in the company
• Use Case Discovery & Qualification Own Enterprise GenAI strategy and execution for Equinix ‘Sidekick’ and build a Platform vision for reusable components of Sidekick Define vision of RAG-AS-Service and Agents-as-Service Define vision of how Sidekick can coexist with SAAS Native GenAI agents along with few internal high value Agents A Startup mindset of building Sidekick as a Product for solving diverse domains in Enterprise Proactively mine the organization for high-value Gen AI opportunities Build a Training academy of the Sidekick platform and LLM/LLR fundamentals to accelerate Sidekick adoption Distinguish between "cool demos" and production-worthy investments Build a scoring framework: business impact × feasibility × data readiness × risk Work with Business Operations and finance counter parts to enable prioritization across use cases
• Execution & Delivery Lead end-to-end product development from discovery to launch Drive actual usage, not just deployment Build training, documentation, and change management into every launch Drive rapid experimentation, MVPs, and iterative improvements
• AI & Model Collaboration Work with ML/AI teams on model selection, prompting strategies, fine-tuning, and evaluation Make trade-offs between latency, cost, accuracy, and safety Ensure responsible AI practices (privacy, bias, explainability, compliance)
• Governance & Risk Management Partner with Data Governance leader to define guardrails: what data can flow to which models, what use cases are off-limits Partner with Legal, Security, and Compliance on policy Own the responsible AI framework: bias testing, hallucination monitoring, human-in-the-loop requirements

Benefits

• Employee Assistance Program: An Employee Assistance program is available to all employees.
• Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members.
• Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future.
• Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge.

What This Job Offers

• Job Type: Full-time
• Career Level: Director