Senior Director, G&A Systems

Klaviyo • Boston, MA

101d • $208,000 - $312,000

About The Position

As the Senior Director of G&A Systems, you will be the strategic technology executive responsible for maturing and scaling the systems that form Klaviyo's corporate backbone. Reporting to the CIO, you will own the definitive technology vision and roadmap for our Finance, People, and Legal organizations. In this critical 'leader of leaders' role, you will orchestrate a team of technology leaders to build a world-class, globally scalable, and compliant foundation. Your leadership will be instrumental in enabling Klaviyo’s continued growth by ensuring our most vital corporate operations are efficient, automated, auditable, and secure.

Requirements

• 12+ years of progressive experience in enterprise systems or corporate IT, with proven success leading systems to support G&A functions in modern, fast-growing tech/SaaS companies.
• A systems thinker who sees the big picture but also understands the operational and technical details to get there.
• A trusted advisor and empathetic partner to the business functional leaders with the ability to translate business needs into systems solutions.
• 5+ years of experience in a 'leader of leaders' role, with a demonstrated ability to manage and develop other managers.
• Extensive domain expertise in technology strategy for both Finance and HR within a global, public company.
• Deep, practical experience with SOX IT General Controls (ITGCs) and a history of successful partnerships with internal and external audit teams.
• Proven track record owning and delivering multiple large-scale system implementations (e.g., ERP, HCM) from business case through to adoption and value realization.

Nice To Haves

• Deep architectural knowledge of Netsuite/Oracle ERP and Workday HCM is strongly preferred.
• Experience with modern Legal and Compliance technology platforms (e.g., Ironclad, OneTrust).
• Experience leading technology integration and business process harmonization for M&A.
• An MBA or other relevant advanced degree.

Responsibilities

• Own the G&A Technology Vision and Roadmap: Define and own the multi-year technology strategy for all General & Administrative functions, ensuring tight alignment with the CFO, Chief People Officer, and General Counsel's strategic objectives and the company's financial plan.
• Lead a Team of Leaders: Lead, coach, and develop a high-performing organization, including a team of managers, engineers and architects.
• Master the application systems Core: Provide strategic oversight for the entire financial and people systems landscape, including our ERP (Netsuite), Procure-to-Pay (Coupa), revenue systems and Treasury platforms.
• Build a World-Class People & Legal Stack: Drive the forward-looking strategy for our People technology (Workday HCM, talent acquisition, total rewards) and Legal technology (contract lifecycle management, equity management).
• Champion SOX Compliance and Data Integrity: Own the design, implementation, and operation of IT General Controls (ITGCs) for SOX compliance.
• Drive key initiatives: Relentlessly pursue efficiency and scalability by automating core business processes.
• Manage the G&A Portfolio: Assume full ownership of the G&A systems portfolio, including strategic planning, budget management, resource allocation, and executive-level vendor management.

Benefits

• Participation in the company’s annual cash bonus plan.
• Variable compensation (OTE) for sales and customer success roles.
• Equity and sign-on payments.
• Comprehensive range of health, welfare, and wellbeing benefits based on eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees