Senior Director Enterprise Systems

ECPI University-posted 3 months ago
Full-time • Executive
Virginia Beach, VA
Educational Services
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ECPI University is seeking an accomplished technology leader to serve as Sr. Director, Enterprise Systems. This is an executive role, reporting to the CTO, responsible for leading enterprise system strategy and delivery across the institution. The Sr. Director will accelerate our in-flight CRM initiative, build the foundation for sustainable project management practices, and partner with senior leadership to plan and execute future large-scale initiatives including Student Information Systems (SIS), Finance, and HRIS platforms. This leader must be equally adept at building trusted relationships with academic and administrative partners, while being disciplined and methodical in execution. The Sr. Director of Enterprise Systems will deliver complex, cross-functional programs by orchestrating internal staff, contractors, consultants, and business stakeholders to achieve successful outcomes.

  • Accelerate the CRM Program: Partner with the Director overseeing CRM to align resources, ensure milestones are met, and deliver measurable improvements for students and departments.
  • Establish Program & Project Management Practices: Oversee the hiring and management of a Program Manager who will formalize PMO practices across the organization, while modeling strong governance and accountability.
  • Shape and Deliver the Enterprise Systems Roadmap: Collaborate with university leadership to evaluate, plan, and lead future implementations of SIS, Finance, and HRIS platforms.
  • Lead Hybrid Teams: Manage a lean internal team while effectively engaging external consultants and contractors to scale resources for large implementations.
  • Cross-Campus Partnership: Build strong relationships with administration, academics, and technology peers to ensure business requirements are well understood and implementations deliver meaningful outcomes.
  • Budget & Resource Management: Oversee program budgets, resource planning, and vendor management to deliver projects on time and within budget.
  • Organizational Growth: Help evolve the technology organization into one that not only sustains operations but consistently succeeds in large-scale implementations.
  • 10+ years of progressive IT leadership experience, with proven success leading enterprise system implementations (Finance, CRM, HR, SIS, or ERP).
  • Demonstrated ability to deliver major initiatives across multiple business units, from requirements gathering through to building support structures.
  • Strong track record of managing both internal staff and external partners (consultants/contractors) on complex projects.
  • Exceptional relationship-building skills with the ability to influence stakeholders at all levels, including academic leadership, administration, and technology peers.
  • Experience in higher education is highly desirable, particularly with SIS implementations, though candidates with enterprise transformation experience in other industries will be considered.
  • Adept at balancing strategic vision with hands-on execution, capable of driving results without overbuilding internal teams.
  • Tuition scholarship program available to full-time employees and their immediate family members after 90 days of employment
  • Competitive compensation and medical/dental benefit plans
  • PTO and holiday pay
  • 401(k) participation with possible employer contributions
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