Senior Director Enterprise Systems

Freshpet Inc • Ennis, TX

93d

About The Position

The Senior Director of Enterprise Applications is a strategic technology leader responsible for Freshpet’s entire enterprise application ecosystem, including business-critical systems that support manufacturing, supply chain, procurement, quality, finance, HR, sales, marketing, and customer care. This leader will work with the CIO and other strategic leaders throughout the organization to set the vision, strategy, and roadmap for Freshpet’s enterprise applications, ensuring these systems enable the company’s growth and digital transformation goals. You will lead and mentor the Enterprise Applications team consisting of cross-functional technologists who support systems, develop platforms, and define requirements. The successful candidate will also manage Freshpet’s strategic vendors and partner relationships, and ensure successful delivery all business systems. This is a hybrid position, requiring 2-3 days per week onsite at one of Freshpet’s offices in Bedminster, NJ, Bethlehem, PA, or Ennis, TX. Remote candidates will also be considered depending on qualifications and availability to periodically travel to one of Freshpet’s offices.

Requirements

• Bachelor’s degree in computer science, engineering, or a related field required; Master’s degree in computer science, engineering, supply chain, or a related field preferred.
• 5+ years of experience leading major IT functions and cross-functional teams.
• 10+ years of experience supporting enterprise systems in the manufacturing sector; consumer goods experience strongly preferred.
• Extensive experience (10+ years) with Microsoft Dynamics AX/D365, specifically in manufacturing, warehousing, supply chain, and inventory management.
• Experience with Salesforce CRM (Service Cloud), including integration with other enterprise systems, strongly desired.
• 7+ years of experience in system architecture within complex environments, with the ability to design and map intricate system flows and integrations.
• Demonstrated success in developing, managing, and optimizing technology budgets to align with strategic business objectives.
• Strong analytical, problem-solving, organizational, interpersonal, and communication skills.
• Proven experience gathering and documenting business processes and system requirements in collaboration with key business stakeholders.

Responsibilities

• Lead a cross-functional Enterprise Applications group, managing internal team members and external partners to deliver reliable, scalable solutions.
• Help develop the EA roadmap and develop/own budgets supporting various technologies throughout the company.
• Serve as a trusted partner with various leaders throughout Freshpet to help drive strategy and projects that are aligned with systems and best practices while helping to map key business functions to technology solutions.
• Oversee Microsoft Dynamics 365 F&O, Salesforce CRM, SCM & QA systems, and manufacturing platforms to Freshpet’s support supply chain, manufacturing, QA and SG&A groups.
• Oversee the Managed Application Services team and partnerships to ensure reliability and continuity of Freshpet’s systems.
• Serve as the primary relationship owner for implementation partners, consultants, and software vendors, driving accountability, quality, and cost control.
• Establish governance and support processes for application management, data integrity, change control, and issue resolution.
• Guide the organization through system upgrades, integrations, and transformation initiatives, ensuring smooth transitions and minimal disruption to operations.
• Build metrics and reporting to measure application performance, system adoption, and business impact.
• Provide executive-level updates on application health, roadmap progress, and key initiatives.

Benefits

• Competitive salary
• Medical, dental and vision insurance
• Basic and optional life insurance
• Short- and long-term disability protection
• Flexible spending accounts
• 401(k) plan with company match
• Paid parental leave
• Pet insurance
• Tuition reimbursement
• Stock options
• Generous PTO plan

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees